198020540-11-2-2023-33-CC-CGAN-CZ2NKV-20231231093234

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198020540
Report Date: 11/02/2023
Date Signed: 11/02/2023 12:05:48 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/27/2023 and conducted by Evaluator Anomeh Eivazian

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20231027093053

FACILITY NAME:	LEARNING PLACE PRESCHOOL		FACILITY NUMBER:	198020540
ADMINISTRATOR:	SHAMALIE GOONERWARDENE		FACILITY TYPE:	850
ADDRESS:	2041 W. GLENOAKS BLVD.		TELEPHONE:	(818) 319-3010
CITY:	GLENDALE	STATE: CA	ZIP CODE:	91201
CAPACITY:	30	CENSUS: 21	DATE:	11/02/2023
		UNANNOUNCED	TIME BEGAN:	08:40 AM
MET WITH:	Bhagya Fernando, CEO/Owner of facility		TIME COMPLETED:	12:10 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Staff handled day care child in a rough manner.
Staff yelled at child in care

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Licensing Program Analyst (LPA) Anomeh Eivazian conducted an unannounced complaint inspection in regards to the above allegations. LPA arrived at 8:40 a.m. on 11/02/2023. LPA met with Enereyda Flores, director who guided analyst on a tour of the facility. During this inspection total of 21 children were present in the facility with four staff.

During this inspection, LPA conducted interviews with three staff. During this investigation LPA Eivazian also conducted interviews with complainant and co-complainant.

Based on interviews that were conducted with complainant and co-complaiant, on 10/19/23, staff#1 was obseved to life a child from ground from armpits and forcefully place child on a chair and yelled twice " Don't go under the table".

REPORT CONTINUES ON NEXT PAGE 1 of 2

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:	DATE: 11/02/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/02/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 33-CC-20231027093053

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: LEARNING PLACE PRESCHOOL	FACILITY NUMBER: 198020540
	VISIT DATE: 11/02/2023

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

Based on an interview that was conducted with staff#1, (date unknown), while staff#1 was in the classroom alone with her group, children were attempting to go under the table. Per staff#1, she asked children to stop to go under the table, but children did not listen to her. Per staff#1, child#1 was going under the table, staff#1 lifted child#1 from armpits and placed child#1 on the chair to prevent child#1 to go under the table, and told child#1 in a louder voice, do not go under the table. Per staff#1, she tapped on her hand on the table and said: " sit and draw". Per staff#1, she did not slam on child#1's hand.

Based on LPA observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been meet, therefore the above allegations are found to be Substantiated at this time. California Code of Regulations, 101223 (a) (2)--Personal Rights-- (a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs are being cited on the attached LIC9099D.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the Bhagya Fernando, CEO/Owner of facility at 12:10 PM.

END OF REPORT PAGE 2 OF 2

SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:	DATE: 11/02/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/02/2023

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 33-CC-20231027093053

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: LEARNING PLACE PRESCHOOL	FACILITY NUMBER: 198020540
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 11/02/2023

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 11/10/2023 Section Cited CCR 101223(a)(2)	1 2 3 4 5 6 7	Personal Rights-- (a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidenced by...	1 2 3 4 5 6 7	Per Bhagya Fernando, owner, he will meet with staff to ensure to treat each child in a safe manner and if it will be needed to elevate the case to the director and discuss it with parents. A written plan will be submitted to LPA.
	8 9 10 11 12 13 14	Based on an interview that was conducted with staff#1, staff#1 lifted child#1 from floor from armpits (date unknown), to prevent child#1 to go under the table and placed child#1 on the chair and stated sit. This poses a potential health, safety and personal right to the children in care.	8 9 10 11 12 13 14
Type B 11/10/2023 Section Cited CCR 101223(a)(2)	1 2 3 4 5 6 7	Personal Rights-- (a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidenced by...	1 2 3 4 5 6 7	Per Bhagya Fernando, owner, he will meet with staff to ensure to treat each child in a safe manner and if it will be needed to elevate the case to the director and discuss it with parents. A written plan will be submitted to LPA.
	8 9 10 11 12 13 14	Based on an interview that was conducted with staff #1, once staff#1 lifted child#1 from floor and placed on the chair, told child#1 in a louder voice" do not go under the table". This poses a potential health, safety and personal right to the children in care.	8 9 10 11 12 13 14

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:	DATE: 11/02/2023

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/02/2023

LIC9099 (FAS) - (06/04)

Page: 3 of 3