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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198020540
Report Date: 07/24/2025
Date Signed: 07/24/2025 02:38:31 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/22/2025 and conducted by Evaluator Anomeh Eivazian
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20250722124136
FACILITY NAME:LEARNING PLACE PRESCHOOLFACILITY NUMBER:
198020540
ADMINISTRATOR:VERONICA IBARRAFACILITY TYPE:
850
ADDRESS:2041 W. GLENOAKS BLVD.TELEPHONE:
(818) 319-3010
CITY:GLENDALESTATE: CAZIP CODE:
91201
CAPACITY:30CENSUS: 19DATE:
07/24/2025
UNANNOUNCEDTIME BEGAN:
11:50 AM
MET WITH:Shamalie Goonewardene, licenseeTIME COMPLETED:
02:50 PM
ALLEGATION(S):
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Staff changed child’s diaper in a rough manner resulting in a rash
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Anomeh Eivazian conducted an unannounced complaint inspection regarding the above allegation. LPA arrived at 11:50 a.m. on 07/24/25. LPA met with Veronica Ibrra , director who guided analyst on a tour of the facility. Shortly after, Shamalie Goonerwardene, licensee and Bhagya Fernando, owner arrived to the facility. During this inspection total of 19 children were present in the facility with three staff doing water play in the outdoor playarea.

During this investigation, LPA Eivazian conducted interviews with three staff and a complainant.

Based on interviews that were conducted with three staff, they can not recall to have a child with diaper rash anytime in April 2025. Per three interviewed staff they did not observe a staff member wiping children in a rough manner.

REPORT CONTINUES ON NEXT PAGE 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:

DATE: 07/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/24/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20250722124136
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: LEARNING PLACE PRESCHOOL
FACILITY NUMBER: 198020540
VISIT DATE: 07/24/2025
NARRATIVE
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The allegations may have happened or are valid, but there is not a preponderance of evidence to prove the alleged violations occurred, therefore the allegation is unsubstantiated at this time. The evidence scale is equal meaning the weight of convincing evidence to prove something happened is equal to and has just as much convincing weight that it did not happen.

The Notice of Site Visit (LIC 9213) was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the Shamalie Goonewardene, licensee.

REPORT END 2 of 2
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:

DATE: 07/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/24/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2