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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198020540
Report Date: 12/04/2025
Date Signed: 12/04/2025 10:24:51 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/15/2025 and conducted by Evaluator Anomeh Eivazian
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20251015092106
FACILITY NAME:LEARNING PLACE PRESCHOOLFACILITY NUMBER:
198020540
ADMINISTRATOR:VERONICA IBARRAFACILITY TYPE:
850
ADDRESS:2041 W. GLENOAKS BLVD.TELEPHONE:
(818) 319-3010
CITY:GLENDALESTATE: CAZIP CODE:
91201
CAPACITY:30CENSUS: 10DATE:
12/04/2025
UNANNOUNCEDTIME BEGAN:
08:40 AM
MET WITH:Bhagya Fernandro, AdministratorTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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- Physical Abuse
- Personal Rights
INVESTIGATION FINDINGS:
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On 12/04/25, Licensing Program Analyst (LPA) Anomeh Eivazian conducted an unannounced complaint inspection of the above facility delivering above allegations findings. LPA arrived at 8:40 a.m. and met with Veronica Ibarra, director who guided analyst on a tour of the facility. At 9:18 a.m., Bhagya Fernandro, Administrator arrived to the facility. During this inspection 10 children were present in the facility with 2 staff.

During this investigation, LPA Eivazian conducted interviews with four staff, five parents and three children. LPA obtained a copy of facility roster, copy of child#1 file, and Bright Wheel application communication between school and child#1 parent. Complainant sent five pictures from child#1.

Based on interviews that were conducted with three children, no disclosures were made.
REPORT CONTINUES ON NEXT PAGE 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:

DATE: 12/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/04/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 33-CC-20251015092106
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: LEARNING PLACE PRESCHOOL
FACILITY NUMBER: 198020540
VISIT DATE: 12/04/2025
NARRATIVE
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Based on interviews that were conducted with five parents, no disclosures were made. They did not observe marks on their children body and children did not have any issue with potty training or bathrooming.

Based on interviews that were conducted with four staff, they did not observe marks on children’s body and they did not observe a staff member to pinch a children at any time.

Based on an interview that was conducted with staff#1, child#1 observed to have dry diaper all morning. Staff change children’s diapers every two hours. Per staff#1, child#1 was observed to have accidents while napping and get wet. Per staff#1, at that point she reached out to parent#1 and informed about the child#1 incident. Also, child#1 had issue with constipation. Per staff#1, parent#1 asked staff#1 to communicate with when child#1 had #2 at school. Per staff#1, child#1 was fine when started school, once parent#1 started potty training at home child#1 started holding pee. Per staff#1, parent#1 did not say anything until staff#1 brought up to parent#1 that child#1 is dry all day and having accidents when child#1 is napping.

Per staff#1 and staff#3, chid#1 was getting Occupational Therapy at home but do not know why.

The allegations may have happened or are valid, but there is not a preponderance of evidence to prove the alleged violations occurred, therefore the allegations are unsubstantiated at this time. The evidence scale is equal meaning the weight of convincing evidence to prove something happened is equal to and has just as much convincing weight that it did not happen.

The Notice of Site Visit (LIC 9213) was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the Bhagya Fernandro, Administrator.

REPORT END 2 of 2
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:

DATE: 12/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/04/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4