198020812-12-12-2024-33-CC-BVON-DDBBE8-20250127000020

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198020812
Report Date: 12/12/2024
Date Signed: 12/12/2024 04:13:18 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/23/2024 and conducted by Evaluator Roxana Lopez

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20241023103540

FACILITY NAME:	PASSONS ACADEMY		FACILITY NUMBER:	198020812
ADMINISTRATOR:	GOMEZ, LETICIA		FACILITY TYPE:	850
ADDRESS:	8415 S. PASSSONS BLVD.		TELEPHONE:	(562) 231-4373
CITY:	PICO RIVERA	STATE: CA	ZIP CODE:	90660
CAPACITY:	28	CENSUS: 15	DATE:	12/12/2024
		UNANNOUNCED	TIME BEGAN:	01:15 PM
MET WITH:	Leticia Olague Gomez, Licensee		TIME COMPLETED:	02:30 PM

ALLEGATION(S):

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Child developed a diaper rash due to the facility not meeting the child’s needs

INVESTIGATION FINDINGS:

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An unannounced inspection was conducted by Licensing Program Analyst (LPA) Roxana Lopez on 12/12/2024. The purpose of this inspection is to provide the findings of the complaint investigation which was received on 10/23/2024. LPA met with Licensee, Leticia Olague Gomez,to whom the purpose of the inspection was announced. Census was taken.

Throughout the course of the investigation, interviews were conducted with staff, parents and children. LPA also reviewed and obtained copy of children’s roster and other documentation.

Per initial complaint report, the Reporting Party (RP) reported that Child # 1 developed a diaper rash due to their diaper routine at the facility and that facility does not provide details on Child’s # 1 bowel movements. Reporting party was not available to interview.
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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Roxana Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 12/12/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20241023103540

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: PASSONS ACADEMY	FACILITY NUMBER: 198020812
	VISIT DATE: 12/12/2024

NARRATIVE

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LPA conducted interviews with Staff # 1-4. Staff # 1, 3 and 4 corroborated that when enrolled children have to be potty trained as they do not change diapers in the facility, however they do have children that come in pull ups but parents change them into underwear before leaving them in the facility. Staff # 2 disclosed changing pull up's if needed. Per staff # 1-4 there is no diaper policy or log because as a requirement children have to be potty trained before attending.

LPA conducted interviews with parents. Parent’s statements corroborate that they do not have any concerns with the care that their children receives and that their child is happy in the facility. Parent # 4 stated that it was their understanding that children had to be potty trained before enrolled.

LPA conducted interview with Child # 1- who disclosed that they do not use diapers in the facility.

LPA Lopez did observed a diapering policy posted in the bathroom- but did not observed a diapering policy in the handbook or in children's files.

This agency has investigated the complaint alleging Child developed a diaper rash due to the facility not meeting the child’s needs. Based upon the evidence as presented above, the allegation has been determined to be Unsubstantiated. A finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove alleged violation(s) did or did not occur, therefore at this time the above allegation is unsubstantiated.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with Licensee, Leticia Olague Gomez.

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SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Roxana Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 12/12/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2024

LIC9099 (FAS) - (06/04)

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