198021096-8-1-2023-33-CC-CGAN-CURUNS-20230816154427

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198021096
Report Date: 08/01/2023
Date Signed: 08/01/2023 10:10:47 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/12/2023 and conducted by Evaluator Anomeh Eivazian

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20230712081614

FACILITY NAME:	SARGSYAN FAMILY CHILD CARE		FACILITY NUMBER:	198021096
ADMINISTRATOR:	OFELYA SARGSYAN		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(818) 406-0306
CITY:	GLENDALE	STATE: CA	ZIP CODE:	91205
CAPACITY:	14	CENSUS: 13	DATE:	08/01/2023
		UNANNOUNCED	TIME BEGAN:	08:40 AM
MET WITH:	Ofelya Sargsyan, Licensee		TIME COMPLETED:	10:30 AM

ALLEGATION(S):

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Adult in the home yells at day care children

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Anomeh Eivazian conducted an unannounced complaint inspection to the above facility for the purpose of delivering the complaint finding. LPA arrived at 8:40 a.m. on 08/01/2023 and met with Ofelya Sargsyan, Licensee who guided analyst on a tour of the facility. During this inspection there were 13 children present in the facility playing outside in the backyard. Also, Aram Sargsyan, licensee’s husband/assistant and Sona Sargsyan, licensee's daughter/assistant were present in the home during this inspection.

During this investigation, LPA Eivazian conducted interviews with licensee, licensee’ assistants, 7 random children, and two random parents. LPA obtained a copy of facility roster.

Based on interviews that were conducted with seven random children, 5 children stated that licensee yells at children. Per Child#1, if child#1 laugh loud, licensee yells at child#1. Per child#2, once child#9 was
REPORT CONTINUES ON NEXT PAGE 1 of 2

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:	DATE: 08/01/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/01/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20230712081614

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: SARGSYAN FAMILY CHILD CARE	FACILITY NUMBER: 198021096
	VISIT DATE: 08/01/2023

NARRATIVE

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chewing food, licensee yells at child#9. Per Child#2, licensee and her husband sometimes yell at children. Per child#4, if child#4 talks or laugh loud, licensee yells.

Based on an interview that was conducted with licensee, she raised her voice to children to grab children's attention but did not mean to yell at children.

Based on LPA observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been meet, therefore the above allegation is found to be Substantiated at this time. California Code of Regulations, 102423(a)(2))—Personal Rights--(2)--To receive safe, healthful, and comfortable accommodations, furnishings, and equipment is being cited on the attached LIC9099D.

LPA Anomeh Eivazian informed Licensee, Ofelya Sargsyan that this report dated 08/01/2023 document(s) 1 of Type A citation. Type A citation which shall be posted for 30 consecutive days as there is immediate risk(s) to the health, safety, or personal rights of children in care.

Also, LPA Anomeh Eivazian informed the Licensee, Ofelya Sargsyan to provide a copy of this licensing report dated 08/01/2023 that documents 1 Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

The Notice of Site Visit (LIC 9213) was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the licensee, Ofelya Sargsyan at 10:30 a.m..

REPORT END 2 of 2

SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:	DATE: 08/01/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/01/2023

LIC9099 (FAS) - (06/04)

Page: 2 of 5

Control Number 33-CC-20230712081614

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: SARGSYAN FAMILY CHILD CARE	FACILITY NUMBER: 198021096
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 08/01/2023

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 08/02/2023 Section Cited CCR 102423(a)(2)	1 2 3 4 5 6 7	Personal Rights To receive safe, healthful, and comfortable accommodations, furnishings, and equipment This requirement was not met as evidenced by...	1 2 3 4 5 6 7	Per licensee, she will ensure to speak calm to the children from now on and if she is far from children she and her husband will walk to go close to the children instead of rasing their voice. A written declaration will be submitted to LA by 08/02/23.
	8 9 10 11 12 13 14	Based on interviews that were conducted with 7 children, 5 children stated the licensee yells at daycare children in different times. This poses an immediate health, safety, and personal rights to the children in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:	DATE: 08/01/2023

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/01/2023

LIC9099 (FAS) - (06/04)

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