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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198021129
Report Date: 12/04/2025
Date Signed: 12/04/2025 12:57:47 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/01/2025 and conducted by Evaluator Joe Katrdzhyan
COMPLAINT CONTROL NUMBER: 33-CC-20251201160506
FACILITY NAME:WESTSIDE JEWISH COMMUNITY INFANT CENTERFACILITY NUMBER:
198021129
ADMINISTRATOR:FRIEDMAN, LAURENFACILITY TYPE:
830
ADDRESS:5870 WEST OLYMPIC BLVDTELEPHONE:
(323) 556-5202
CITY:LOS ANGELESSTATE: CAZIP CODE:
90036
CAPACITY:18CENSUS: 15DATE:
12/04/2025
UNANNOUNCEDTIME BEGAN:
09:40 AM
MET WITH:Admissions Manager / Annabelle Krischer
Director / Lauren Friedman		TIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Rat droppings in the infant playground

Facility has an infestation of rats which caused an odor
INVESTIGATION FINDINGS:
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On 12/4/25, at 9:40AM, Licensing Program Analyst (LPA) Joe Katrdzhyan conducted an unannounced 10 day complaint visit to this facility. Upon arrival, LPA met with Admissions Manager / Annabelle Krischer and was joined by the Director / Lauren Friedman who guided LPA on a tour of the facility. There were 15 children with 6 staff observed present in the infant program. LPA explained the purpose of today’s visit is to discuss the above mentioned allegations of Rat droppings in the infant playground and Facility has an infestation of rats which caused an odor.

During today's visit, LPA toured the infant playground, the teacher's lounge, the infant classroom (Hive), conducted interviews and obtained copies of the children’s and staff rosters. Work orders/invoices from Ecolab Exterminator were obtained and reviewed, along with pictures taken.

Per the reporting party, rat droppings were observed in the infant playground and there has been an ongoing rat issue, as well as a noticeable odor consistent with dead rodents within the past month.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Katrina Chicote
LICENSING EVALUATOR NAME: Joe Katrdzhyan
LICENSING EVALUATOR SIGNATURE:

DATE: 12/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/04/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 33-CC-20251201160506
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: WESTSIDE JEWISH COMMUNITY INFANT CENTER
FACILITY NUMBER: 198021129
VISIT DATE: 12/04/2025
NARRATIVE
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During the interview with the Director and Assistant Director, Cindy Stansbury, it was disclosed that on 11/4/25 rat droppings were found in the preschool playground and on 11/10/25 additional droppings were discovered inside the teachers’ lounge. According to the Director, the facility has an ongoing issue with rats, and Ecolab provides treatment services twice a month. During the week of November 24, two dead rats were found in the ceiling of the teachers’ lounge, resulting in a noticeable odor. Staff from the Hive classroom detected the smell and reported it to the Assistant Director. The deceased rats were removed, and the lounge was disinfected and deodorized.

During today’s visit, the LPA and Director toured the infant playground and observed rat droppings in the storage area near the infant playground. The Director notified Oscar Iglesias, Facilities Director, who was expected to schedule a visit from Ecolab to assess the situation. Based on the information gathered, there is sufficient evidence found to prove the allegations to be true.

Based on LPA’s observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegations are found to be Substantiated. California Code of Regulations, (Title 22, Division & Chapter number), are being cited on the attached LIC 9099D.

The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Lauren Friedman and Appeals Rights provided.
SUPERVISORS NAME: Katrina Chicote
LICENSING EVALUATOR NAME: Joe Katrdzhyan
LICENSING EVALUATOR SIGNATURE:

DATE: 12/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/04/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 33-CC-20251201160506
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: WESTSIDE JEWISH COMMUNITY INFANT CENTER
FACILITY NUMBER: 198021129
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/04/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
12/18/2025
Section Cited
CCR
101238(a)(1)
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Buildings and Grounds. The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. The licensee shall take measures to keep the center free of flies, other insects, and rodents.
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The Director will schedule Ecolab for a follow-up visit to assess the situation in the infant playground and storage area and to outline an approach to eradicate the rodent concern within the facility. The Director will also submit a copy of the work order or invoice for the follow-up visit. The Plan of Correction
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This requirement is not met as evidenced by: During the interview with the Director and Assistant Director, it was disclosed that on 11/4/25 rat droppings were found in the preschool playground and on 11/10/25 additional droppings were discovered inside the teachers’ lounge. According to the Director, the facility has an ongoing issue with rats, and Ecolab provides treatment services twice a month. During today’s visit, the LPA and Director toured the infant playground and observed rat droppings in the storage area near the infant playground. This poses a potential health, safety or personal rights risk to persons in care.
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(POC) will be submitted to CCL by the POC due date.
Type B
12/18/2025
Section Cited
CCR
101238(a)
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Buildings and Grounds. The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.

This requirement is not met as evidenced by:
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The Director will schedule Ecolab for a follow-up visit to assess the situation in the teacher's lounge and to outline an approach to eradicate the rodent concern within the facility. The Director will also submit a copy of the work order or invoice for the follow-up visit. The Plan of Correction (POC) will be
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During the week of November 24, two dead rats were found in the ceiling of the teachers’ lounge, resulting in a noticeable odor. Staff from the Hive classroom detected the smell and reported it to the Assistant Director. The deceased rats were removed, and the lounge was disinfected and deodorized. This poses a potential health, safety or personal rights risk to persons in care.
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submitted to CCL by the POC due date.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Katrina Chicote
LICENSING EVALUATOR NAME: Joe Katrdzhyan
LICENSING EVALUATOR SIGNATURE:

DATE: 12/04/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/04/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3