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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198021179
Report Date: 08/29/2024
Date Signed: 08/29/2024 02:44:15 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/31/2024 and conducted by Evaluator Anomeh Eivazian
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20240731162427
FACILITY NAME:HAKOBYAN FAMILY CHILD CAREFACILITY NUMBER:
198021179
ADMINISTRATOR:HAKOBYAN, LILITFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(818) 294-8916
CITY:GLENDALESTATE: CAZIP CODE:
91202
CAPACITY:14CENSUS: 2DATE:
08/29/2024
UNANNOUNCEDTIME BEGAN:
01:10 PM
MET WITH:Lilit Hakobyan, LicenseeTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Licensee does not ensure children are spoken to in an appropriate manner
Licensee does not ensure adequate care and supervision is being provided to children
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Anomeh Eivazian conducted an unannounced complaint inspection to the above facility for the purpose of delivering the complaint findings. LPA arrived at 1:10 p.m. on 08/29/24 and met with Lilit Hakobyan who guided analyst on a tour of the facility. During this inspection there were 2 children present in the facility. Also, Anahit Zakharyan, licensee’s assistant and Vigen Baghumyan, licensee's husband were present in the home.

During this investigation, LPA Eivazian conducted interviews with three staff, three random parents, and three children. LPA obtained a copy of facility current roster.

Based on interviews that were conducted with three staff, currently they do not have crying child(ren) in the facility. Per three staff, if a child misbehaves or does not listen, they will talk to the child and explain it to the child. Per staff interviews, older children go to the bathroom on their own and younger children if need help, only a staff member will assist younger children with toileting.
REPORT CONTINUES ON NEXT PAGE 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:

DATE: 08/29/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/29/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20240731162427
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: HAKOBYAN FAMILY CHILD CARE
FACILITY NUMBER: 198021179
VISIT DATE: 08/29/2024
NARRATIVE
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Based on three children’s interviews, they go to the bathroom on their own and younger children if need help with toileting, a staff member will assist them.

Based on three random parents’ interviews, they like this facility, their children go to this facility happy and they do not have any concerns at this time.

The allegations may have happened or are valid, but there is not a preponderance of evidence to prove the alleged violations occurred, therefore the allegations are unsubstantiated at this time. The evidence scale is equal meaning the weight of convincing evidence to prove something happened is equal to and has just as much convincing weight that it did not happen.

The Notice of Site Visit (LIC 9213) was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the Lilit Hakobyan, Licensee.

REPORT END 2 of 2
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:

DATE: 08/29/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/29/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2