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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198021181
Report Date: 01/11/2024
Date Signed: 01/12/2024 11:00:37 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/13/2023 and conducted by Evaluator Seung Lee
COMPLAINT CONTROL NUMBER: 33-CC-20231213082644
FACILITY NAME:YMCA OF WEST SAN GABRIEL VALLEYFACILITY NUMBER:
198021181
ADMINISTRATOR:GOMEZ, VALARIEFACILITY TYPE:
840
ADDRESS:401 W CORTO STTELEPHONE:
(626) 576-0226
CITY:ALHAMBRASTATE: CAZIP CODE:
91801
CAPACITY:20CENSUS: 0DATE:
01/11/2024
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Valarie Gomez TIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Unqualified staff acting as site supervisor
Staff did not prevent hazardous item from blocking walkway
Facility is financial despair
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Seung Lee conducted an unannounced complaint inspection. Upon arrival LPA Lee met with Licensee Valarie Gomez.

During the course of this investigation, LPA conducted interviews, reviewed documents, and made observations in regards to the above allegations.

The complaint alleges that the facility does not have a qualified Director present at the facility when the former Director resigned from their position on on 12/07/23. The complaint stated that on 11/01/23 the Licensee told the Director that due to a lack of funding, the Director should not be present at the facility. The complaint also alleges that there was a ladder in the hallway that was observed by the Director while giving parents a tour on 11/09/2023. During an interview, the Licensee denied these allegations and made no disclosure.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claudia Guangorena
LICENSING EVALUATOR NAME: Seung Lee
LICENSING EVALUATOR SIGNATURE:

DATE: 01/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/11/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20231213082644
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: YMCA OF WEST SAN GABRIEL VALLEY
FACILITY NUMBER: 198021181
VISIT DATE: 01/11/2024
NARRATIVE
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The Licensee stated that the Director did resign on 12/07/2023, but there have been no children enrolled in the school age license since the end of October 2023. The Licensee stated the Director did not want to show up to the facility and chose to work from home due to various reasons. The Licensee stated that the Director was paid an hourly rate, so the fact that the Director did not work a full 8 hours during a work day did have an effect on their pay.

During the course of the investigation, LPA Lee observed that there are no children in enrolled in the school age program. There is an overlap of older children being at the premise despite not being enrolled in the school age program since this facility is located within a YMCA building. The alleged incident involving the ladder on 11/09/2023 occurred when no children were enrolled in the school age program. It was not clear if the former Director was giving a tour for a potential client in the school age or preschool program. The Licensee is aware that a qualified Director must be present at the physical location of the facility before any children are enrolled in the school age program. Since there are currently no children being provided care by the facility, the fact that the facility does not have a qualified Director at the moment is not a violation of child care center regulations.

Based on the evidence collected during the investigation, the allegations that unqualified staff is acting as site supervisor, staff did not prevent hazardous item from blocking walkway, facility is financial despair may be valid. However, there is not enough preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegations are found to be unsubstantiated.

The notice of site inspection must remain posted for a period of 30 days during hours of operation. Failure to maintain posting during business hours will result in a civil penalty $100.00 dollars

Exit interview conducted with Licensee Valerie Gomez. Appeal rights discussed and explained.
SUPERVISORS NAME: Claudia Guangorena
LICENSING EVALUATOR NAME: Seung Lee
LICENSING EVALUATOR SIGNATURE:

DATE: 01/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/11/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2