198021208-8-14-2025-33-CC-BVON-DKVNTZ-20250825104534

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198021208
Report Date: 08/14/2025
Date Signed: 08/14/2025 03:51:16 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/30/2025 and conducted by Evaluator Lilli Babcock

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20250530162613

FACILITY NAME:	GERMAN FAMILY CHILD CARE		FACILITY NUMBER:	198021208
ADMINISTRATOR:			FACILITY TYPE:	810
ADDRESS:			TELEPHONE:
CITY:		STATE:	ZIP CODE:
CAPACITY:	8	CENSUS: 1	DATE:	08/14/2025
		UNANNOUNCED	TIME BEGAN:	01:30 PM
MET WITH:	Licensee, Karla German		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

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Licensee did not properly supervise children, resulting in a child sustaining unexplained injuries
Licensee did not report incidents to appropriate parties
Licensee has 15-year-old supervise children while licensee is away from the home

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Lilli Babcock conducted an unannounced complaint inspection to deliver findings for the above allegations. LPA met with Licensee, Karla German, to whom the reason for the visit was explained. Licensee guided LPA on a tour of the facility. LPA observed one (1) child at the facility during this inspection.

During this investigation LPA conducted interviews with Licensee, three family members, and four (4) day care parents. LPA Babcock also obtained documents related to the
complaint allegation, including but not limited to a copy of the Facility Roster (LIC 9040).

Allegation #1: Licensee did not properly supervise children, resulting in a child sustaining unexplained
injuries.
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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Lilli Babcock
LICENSING EVALUATOR SIGNATURE:	DATE: 08/14/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/14/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20250530162613

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: GERMAN FAMILY CHILD CARE	FACILITY NUMBER: 198021208
	VISIT DATE: 08/14/2025

NARRATIVE

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The complaint alleges that a child in care sustained scratches and bumps at the facility, however the licensee could not explain how the child sustained the injuries. During interviews conducted, Licensee stated she has constant supervision of all children in care and reports injuries to parents by text or verbally. Parents interviewed stated their children have not received any unexplained injuries while at the daycare.

Allegation #2: Licensee did not report incidents to appropriate parties

According to the complaint the Licensee does not report children's injuries received at the daycare to a parent or guardian. During interviews conducted, Licensee stated parents are notified of injuries received at the day care by text or verbally. Parents interviewed stated they are happy with the care and supervision their children receive at the facility and the Licensee notifies them when their child receives an injury at the child care facility.

Allegation #3: Licensee has 15-year-old supervise children while licensee is away from the home

The complaint alleges Licensee leaves her 15 year old daughter to supervise children when Licensee is away from the home. During interviews conducted, Licensee, her two teen-age children, and Licensee's spouse stated that while the licensee has left for brief periods and Licensee's daughter is present in the home, Licensee's spouse is supervising the children at all times in her absence.

Although the allegations may have happened or are valid, there is not a preponderance of evidence
to prove the alleged violations did or did not occur, therefore the allegations are
unsubstantiated.

There were no deficiencies cited on the above-mentioned allegations per California Code of
Regulations Title 22.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting
requirements shall result in an immediate civil penalty of $100.
Exit interview conducted and report was reviewed with Licensee, Karla German.
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SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Lilli Babcock
LICENSING EVALUATOR SIGNATURE:	DATE: 08/14/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/14/2025

LIC9099 (FAS) - (06/04)

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