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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198021248
Report Date: 07/06/2023
Date Signed: 07/06/2023 02:32:05 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/03/2023 and conducted by Evaluator Anomeh Eivazian
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20230703143741
FACILITY NAME:ZADOORIAN FAMILY CHILD CAREFACILITY NUMBER:
198021248
ADMINISTRATOR:ZADOORIAN, SILVANAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(818) 822-5814
CITY:GLENDALESTATE: CAZIP CODE:
91201
CAPACITY:14CENSUS: 13DATE:
07/06/2023
UNANNOUNCEDTIME BEGAN:
12:40 PM
MET WITH:Silvana Zadoorian, LicenseeTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Licensee is operating over ratio
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Anomeh Eivazian conducted an unannounced complaint inspection to the above facility in regards to the above allegation. LPA arrived at 12:40 p.m. on 07/06/23. Upon LPA's arrival to the facility licensee was not present in the home. LPA met with Ofek Elyassi, licensee's assistant who guided analyst on a tour of the facility. Shortly after at 12:55 PM licensee, Silvana Zadoorian arrived to the facility.

During this investigation, LPA Eivazian conducted interviews with licensee and her two assistants. LPA obtained a copy of facility current roster.

Upon LPA's arrival to the facility at 12:40 PM, LPA observed 13 children were present in the home with Ofik Elyassi and Ani Gabakhchyan, licensee's assistants. LPA observed 3 children were playing in the daycare room and 10 children were napping in the nap room. From 13 present children, 3 children were
REPORT CONTINUES ON NEXT PAGE 1 of 2
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:

DATE: 07/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/06/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 33-CC-20230703143741
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: ZADOORIAN FAMILY CHILD CARE
FACILITY NUMBER: 198021248
VISIT DATE: 07/06/2023
NARRATIVE
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infants and 10 children were under 5 years old. Licensee was observed not to be operating within the licensed capacity and is exceeding the required limitations with one child during this inspection.

Per licensee, currently she has 13 children enrolled in her daycare. Per licensee, she has not had more than 13 children present in her daycare at any time.

Based on LPA observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been meet, therefore the above allegation is found to be Substantiated at this time. Title 22 Regulations code 102416.5(a)-- Staffing Ratio and Capacity--The capacity specified on the license shall be the maximum number of children for whom care may be provided at any time is being cited on the attached LIC9099D.

LPA Anomeh Eivazian informed licensee, Silvana Zadoorian that this report dated 07/06/23 documents 1 Type A citation. Type A citation which shall be posted for 30 consecutive days as there is immediate risk(s) to the health, safety, or personal rights of children in care.

Also, LPA Eivazian informed the licensee to provide a copy of this licensing report dated 07/06/23 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

The notice of site visit was posted where the parent/guardian of children enter and exit the facility. This notice shall remain posted for 30 consecutive days. Failure to maintain posting as required will result in a $100.00 civil penalty.



Exit interview was conducted with licensee, Silvana Zadoorian at 3:00 PM.
REPORT END 2 of 2
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:

DATE: 07/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/06/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 33-CC-20230703143741
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: ZADOORIAN FAMILY CHILD CARE
FACILITY NUMBER: 198021248
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/06/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
07/07/2023
Section Cited
CCR
102416.5(a)
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 Staffing Ratio and Capacity
The capacity specified on the license shall be the maximum number of children for whom care may be provided at any time.
This requirement was not met as evidenced by...
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Per licensee, effective tomorrow 07/07/23 one child will be dropped off and an updated facility roster will be submitted to LPA by 07/07/23. A written declaration will be submitted to LPA.
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On 07/06/23 LPA observed 13 children were present in the home, 3 being infants and 10 children were under 5 years old. Licensee was observed to operate out of ratio with one child. This poses an immediate health and safety risk to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:

DATE: 07/06/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/06/2023
LIC9099 (FAS) - (06/04)
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