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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 198021352
Report Date: 03/11/2026
Date Signed: 03/11/2026 02:10:54 PM

Document Has Been Signed on 03/11/2026 02:10 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME:PC FIRST STEPS EARLY HEAD START CENTERFACILITY NUMBER:
198021352
ADMINISTRATOR/
DIRECTOR:		JUDY FAY CASHELLFACILITY TYPE:
860
ADDRESS:1500 N. VERDUGO RD.TELEPHONE:
(818) 949-0019
CITY:GLENDALESTATE: CAZIP CODE:
91208
CAPACITY: 25TOTAL ENROLLED CHILDREN: 21CENSUS: 19DATE:
03/11/2026
TYPE OF VISIT:Annual/RandomUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
08:30 AM
MET WITH:Frances Hogan, Site SupervisorTIME VISIT/
INSPECTION COMPLETED:
02:20 PM
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On 03/11/26 at 8:30 AM, Licensing Program Analyst (LPA) Anomeh Eivazian conducted an unannounced annual inspection to the above facility. Upon LPA's arrival to the facility, LPA met with Remonda Sarkisian, Family Service Associate. LPA waited in the office area. At 8:50 AM, Frances Hogan, Site Supervisor arrived to the facility who guided analyst on a tour of the facility. LPA provided Frances Hogan, Site Supervisor with a copy of the Entrance Checklist for Child Care Centers form (LIC 125). Facility is licensed for infant program with Toddler option to serve 8 infants and 17 toddlers. The program is one of Pacific Clinics Head Start sites. The preschool program operates Monday to Friday from 7:30 a.m to 5:30 p.m..

All areas identified on the Facility Sketch were inspected. The program consists of three classrooms, Room 1: Infant classroom (0-24 months old), Room 2 and Room 3: Toddlers classroom (18-36 months old). Upon arrival, the following staff were present during this inspection; Room 1: Infant Classroom: 7 infants were playing in the classroom with 3 staff, Room 2: Toddler classroom: 7 toddlers were playing outside with 2 staff, and Room 3: Toddler classroom: 5 toddlers were playing in the classroom with 2 staff. The facility was observed to be within the license capacity and limitations. LPA observed Infant and Toddler programs are separated physically indoor and outdoor. All children were observed to be under visual supervision of a teacher at all times. The following was observed during the tour of the facility:

PHYSICAL PLANT
LPA observed the facility to be clean, safe, sanitary and in good repair. Per Site Supervisor, cleaning crew clean the facility daily after hours and throughout the day if it is needed. Furniture and equipment was inspected for age appropriateness and good repair, free of sharp, loose, or pointed parts. All indoor classrooms were inspected to ensure that the floors have a surface that is safe and clean. Telephone service, heating, lighting and ventilation were evaluated. Children have their own cubby to store their belongings in
REPORT CONTINUES ON NEXT PAGE 1 OF 5
NAME OF LICENSING PROGRAM MANAGER: Christina Gabelman
NAME OF LICENSING PROGRAM ANALYST: Anomeh Eivazian
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 03/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 03/11/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
Page: 1 of 6
California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: PC FIRST STEPS EARLY HEAD START CENTER
FACILITY NUMBER: 198021352
VISIT DATE: 03/11/2026
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each classroom. Linens are laundered by the facility each week on Friday or as needed. Napping equipment (cots) were observed to be stored in infant classroom and in the hallway of entrance to the classroom for Toddlers. Age appropriate sinks and toilets were inspected for availability and good repair in all restrooms. General sanitation was observed. Availability of indoor drinking water was observed in the classroom. LPA observed water dispensers and disposable cups in each classroom.

Disinfectants, cleaning solutions, medication, and other items that are dangerous to children, were inaccessible to children. Site Supervisor, Frances Hogan states there are no poisons stored at the facility. LPA observed there is an operational carbon monoxide detector on site located throughout the facility. LPA observed required posting information were posted in each classroom. LPA observed 2A10BC fire extinguishers on the facility, serviced 06/11/25, as read by LPA from service tag.

All kitchen areas/food preparation areas and food storage areas are kept clean and are free of litter, rubbish, rodents, and/or any other vermin. There is a kitchen area located on the premises by the main entrance that is kept off-limit by a locked door. The kitchen area currently includes a refrigerator, microwave, warmer and sink. All storage containers for solid waste, including moveable bins shall have tight-fitting covers that are kept on, and in good repair. Trash cans used to discard food have tight fitting lids or solid waste bags shall be discarded immediately after each meal.

Outdoor playground equipment is in a safe condition, free of sharp, loose or pointed parts. There are two separated outdoor playground for infant and toddler programs. The surface of the outdoor activity space is maintained in a safe condition and is free of hazards. There are two sand boxes on the playground. Per Site supervisor, staff cover the sand box daily after hours and open it in the morning prior children use. There is adequate shade in the play yard. Availability of outdoor drinking water was observed. LPA observed water pitchers and disposable cups on the playground. LPA advised that no children shall be left without the supervision of a teacher at any time.

The Site Supervisor states that there are no bodies of water on the premises and LPA did not observe any bodies of water during this inspection. Site Supervisors states there are no weapons or firearms on the premises.

REPORT CONTINUES ON NEXT PAGE 2 OF 5
NAME OF LICENSING PROGRAM MANAGER: Christina Gabelman
NAME OF LICENSING PROGRAM ANALYST: Anomeh Eivazian
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 03/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/11/2026
LIC809 (FAS) - (06/04)
Page: 3 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: PC FIRST STEPS EARLY HEAD START CENTER
FACILITY NUMBER: 198021352
VISIT DATE: 03/11/2026
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Infant Cribs meet regulatory requirements. Crib area are separated within the infant classroom using a soundproof barrier with a gate. LPA observed two cribs in the crib room. Per Site Supervisor, they only accepts two infants under 12 months old and currently enrolled infants are over 12 months old. LPA observed Sleep logs was completed for all infants and toddlers under two years old and are kept in with the Infant and Toddler classrooms. Infant and Toddlers Needs and Services Plans and Sleep Plans are kept in each classroom.

LPA observed a total of 2 sinks, 2 toilets were available for children’s use. LPA observed each classroom was observed to contain a changing table. Changing tables have at least 1” padding covered with moisture-resistant, washable material. Sides of the changing table are at least 3” high and the changing table is within arm’s reach of a sink. There is a separate staff restroom equipped with a toilet and a sink which is located in the kitchen.

Facility representative, Frances Hogan was reminded that all adults 18 and over, including employees and volunteers, except as specified in Health and Safety Code section 1596.871, must obtain a criminal record clearance or exemption, or transfer their existing clearance or exemption, prior to initial presence in a Child Care Center. A civil penalty of $100.00 minimum/day for a maximum of 5 days or, if the penalty is for a repeat violation, for a maximum of 30 days per person will be assessed if this regulation is violated. Per Frances Hogan, Site Supervisor staff criminal record clearances are under facility number 198017597.

Six Children’s Records were reviewed for completeness; Inspection of required forms was made and documented on the LIC 857. Six out of six reviewed children's files were competed.

There is at least one person trained in CPR and Pediatric First Aid present during this inspection. LPA also reviewed six staff records. The review of six Staff records was documented on the LIC 859. Six reviewed files were completed. Staff present had proof of the AB 1207 Mandated Reporter Training certificate on file. Staff present had proof against TB, measles, pertussis, and influenza. All staff have been given on the-job training sanitation principles, housekeeping, including universal health precautions. LPA observed LIC 500, Personal Report and LIC 308, Designated teacher to act as director on parents board.
REPORT CONTINUES ON NEXT PAGE 3 OF 5
NAME OF LICENSING PROGRAM MANAGER: Christina Gabelman
NAME OF LICENSING PROGRAM ANALYST: Anomeh Eivazian
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 03/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/11/2026
LIC809 (FAS) - (06/04)
Page: 4 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: PC FIRST STEPS EARLY HEAD START CENTER
FACILITY NUMBER: 198021352
VISIT DATE: 03/11/2026
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Children's roster was reviewed and is current. Sign in and out sheets were reviewed to ensure that the person who signs the child in and out uses their full legal signature and records the time of the day. LPA observed sign in/out sheet was placed inside the each classroom by the entrance door. During this inspection 19 children were present, and all 19 children were singed in. Disaster drill log was available, last drill was conducted on 03/03/26.

Menus are posted one week in advance where it is visible by the child's authorized representative. Menus for the past 30 days are available upon request. Snacks were reviewed for availability, quantity and appropriateness to children in care. Infants and Toddlers provide AM and PM snacks and lunch. Food is brought into the facility already prepared by a catering company.

First Aid supplies were observed in the classroom in a backpack and in the office. According to Site Supervisor medication is only administered to a child when accompanied with a doctor's note and is stored in the child’s classroom. The facility was observed to be equipped with an isolation area for any child who becomes ill and it is located in the office area. The ill child will use the staff restroom located in the kitchen during isolation which is disinfected immediately after use per Site Supervisor. LPA asked Site Supervisor, Frances Hogan to have a changing table in the staff bathroom for ill child the latest by 04/10/26 and send a picture to LPA.

LPA discussed the safe sleep regulations with Site Supervisor, Frances Hogan and discussed the Child Care Licensing Safe Sleep webpage at https://www.cdss.ca.gov/inforesources/child-care-licensing/public-information-and-resources/safe-sleep as an additional resource. LPA also informed Site Supervisor of the importance of checking for recalled infant devices on the United States Consumer Product Safety Commission (CPSC) website at https://www.cpsc.gov/ and recommended they register all infant devices with the CPSC to be notified of any recalls on their purchased equipment.

Medication: This facility provides Incidental Medical Services – IMS. LPA reviewed storage of medication and equipment/supplies, and reviewed children’s, personnel, and administrative records. For IMS information see PIN 22-02-CCP. The following information regarding ADA was provided: US Department of Justice (USDOJ) toll-free ADA Information Line at (800) 514-0301 (voice) or (800) 514- 0383 (TTY) and link to publication: Commonly Asked Questions about Child Care Centers and the ADA are available at: https://www.ada.gov/resources/child-care-centers/. LPA asked Site Supervisor, Frances Hogan to submit a Plan of Operation for Incidental Medical Services by 04/10/26.
REPORT CONTINUES ON NEXT PAGE 4 OF 5
NAME OF LICENSING PROGRAM MANAGER: Christina Gabelman
NAME OF LICENSING PROGRAM ANALYST: Anomeh Eivazian
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 03/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/11/2026
LIC809 (FAS) - (06/04)
Page: 5 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: PC FIRST STEPS EARLY HEAD START CENTER
FACILITY NUMBER: 198021352
VISIT DATE: 03/11/2026
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Assembly Bill (AB) 2370, Chapter 676, Statutes of 2018, requires all licensed Child Care Centers (CCCs) constructed before January 1, 2010, to test their water (used for drinking and food preparation) for lead contamination before January 1, 2023, and then every 5-years after the date of the first test as specified in Health and Safety Code section 1597.16. Facility completed lead testing on 04/06/24. LPA obtained a copy of labeled facility sketch, LIC 9275 and LIC 9276 during this inspection.

For child care center licenses issued after July 1, 2022, the licensee shall test their water for lead within 180 days of licensure pursuant to Written Directives section 101700 (PIN 21-21.1-CCP.).

LPA verified that the lead testing was completed in accordance to the Written Directives (Interim Licensing Standards) outlined in PIN 21-21.1-CCP.
LPA referred licensee [or facility representative] to the Department website for lead:
Lead Toxicity Prevention and Water Testing Information
(https://www.cdss.ca.gov/inforesources/child-care-licensing/water-testing-information)

At this time, the licensee is in compliance with California Title 22 Regulations. Therefore, there are no citations being issued today.

Facility representative, Frances Hogan was informed of the MyChildCarePlan.org website; a consumer education website that helps families obtain child care by connecting them to child care providers and Resource and Referral Agencies (R&Rs) throughout California.



To improve the quality and value of the new inspection process, a survey may be sent to the email address provided. Please complete the survey and share your inspection experience. If you have any questions regarding the process or CARE tools, please send email inquiries to inspectionprocess@dss.ca.gov. For additional information regarding the inspection and its tools and methods, please visit the Program website at www.cdss.ca.gov/inforesources/community-care-licensing/inspection-process.

A notice of site visit was given and must remain posted for 30 days.
Exit interview conducted and report was reviewed with the facility representative, Frances Hogan.
END OF REPORT PAGE 5 OF 5
NAME OF LICENSING PROGRAM MANAGER: Christina Gabelman
NAME OF LICENSING PROGRAM ANALYST: Anomeh Eivazian
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 03/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/11/2026
LIC809 (FAS) - (06/04)
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