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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198021360
Report Date: 10/03/2025
Date Signed: 10/03/2025 02:49:51 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/29/2025 and conducted by Evaluator Shushanik Safaryan
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20250729105154
FACILITY NAME:GASPARYAN FAMILY CHILD CAREFACILITY NUMBER:
198021360
ADMINISTRATOR:GASPARYAN, MARGARITFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(818) 484-7672
CITY:GLENDALESTATE: CAZIP CODE:
91202
CAPACITY:14CENSUS: 11DATE:
10/03/2025
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Margarit Gasparyan TIME COMPLETED:
03:15 PM
ALLEGATION(S):
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Licensee did not report injury of day care child to parent.
Licensee is operating over capacity.
Licensee restrained child in high chair.
INVESTIGATION FINDINGS:
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On 10/03/2025, at 12:00 pm , Licensing Program Analyst (LPA) Shushanik Safaryan conducted an unannounced complaint inspection to the above facility for the purpose of delivering the complaint findings.

Upon arrival , LPA met with Licensee , Margarit Gasparyan to whom the purpose of the visit was explained , who guided LPA on tour of the facility. During this inspection 11 children were present with licenses assistant. Licensee`s husband was present too.

Complaint alleged :Licensee did not report injury of day care child to a parent.

According to Reporting Party ( RP) , licensee does not report incidents to parents to avoid having to explain what happened. Per RP biting incident occurred and RP was not notified until RP arrived at the facility.
Page 1 of 3

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Shushanik Safaryan
LICENSING EVALUATOR SIGNATURE:

DATE: 10/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
Control Number 33-CC-20250729105154
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: GASPARYAN FAMILY CHILD CARE
FACILITY NUMBER: 198021360
VISIT DATE: 10/03/2025
NARRATIVE
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Licensee confirmed the incident and stated she reached the parent of C1 and C2. Per licensee , parent of C1 was not available on the phone but arrived at the facility shortly after the incident and was notified regarding incident.

The licensee stated that parents are notified immediately if incident is significant, otherwise she notifies them during pick up.

Additional parents were interviewed, and no disclosures were made to support allegations.

Complaint alleged :Licensee restrained child in highchair.


According to RP licensee restrained C2 in the highchair. RP disclosed observing C2 once in the highchair.

During the visit , LPA observed three highchairs. Licensee stated highchairs are used for infants during the snacks and lunch. Licensee stated highchairs were never used as punishment or restraining device.

Licensee confirmed that C2 was placed into the highchair during the snack and lunch since she observed C2 throw his plate multiple times. Per licensee, C2 was placed into the highchair to eat his food and removed as soon C2 was done. Licensee stated parent of C2 was informed regarding use of highchair during the lunch .

During the interview, assistant confirmed that C2 was throwing his plate and distracting other children when C2 was placed in the regular chair. Assistant stated child was placed into the highchair to eat and was removed as soon food was finished.


Information was obtained , C2 was placed into the highchair while playing with the sand when C2 would start disturbing other children but was not confirmed by the licensee. Children stated they observed C2 in the highchair and observed him throwing his plate.

Page 2 of 3
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Shushanik Safaryan
LICENSING EVALUATOR SIGNATURE:

DATE: 10/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/03/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 33-CC-20250729105154
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: GASPARYAN FAMILY CHILD CARE
FACILITY NUMBER: 198021360
VISIT DATE: 10/03/2025
NARRATIVE
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Complaint alleged : Licensee is operating over capacity.

The Department received an allegation that licensee cared for too many infants and was also observed providing care for older siblings of enrolled children.

An interview was conducted with the reporting party (RP), who stated that the children appeared small, though the RP was uncertain whether they were all under the age of two. The RP also recalled seeing a sibling of an enrolled child.

As a part of the investigation , the Licensing Program Analyst (LPA)conducted visits to the facility.

During the first visit , LPA observed 10 children in care , 4 of whom were infants, including licensee`s own children . During the second visit , LPA observed 9 children , 3 of whom were infants , including the licensee`s own children. During todays visit , LPA observed 11 children from which 4 were infants including licensee`s children. LPA verified the names and ages of children enrolled with the licensee and assistant. LPA obtain names and ages of children on the photograph submitted by RP . Licensee confirmed ,she had sibling of children enrolled during summer break twice for special occasions. Per licensee and photograph provided only 10 children were present from which 4 were infants and 6 over age of 2 years old.

During the interview , licensee confirmed she have 11 children enrolled , with only 4 infants , which included her own children . This information was corroborated by an assistant. No concerns or disclosures were reported by parents of children enrolled .

Based on the investigation , although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.



An exit Interview was conducted, a copy of this report along with Notice of Site visit and Appeal Rights were explained and provided to the Facility Representative , Margarit Gasparyan on 10/03/2025.
The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative.
Page 3 of 3

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Shushanik Safaryan
LICENSING EVALUATOR SIGNATURE:

DATE: 10/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/03/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/29/2025 and conducted by Evaluator Shushanik Safaryan
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20250729105154

FACILITY NAME:GASPARYAN FAMILY CHILD CAREFACILITY NUMBER:
198021360
ADMINISTRATOR:GASPARYAN, MARGARITFACILITY TYPE:
810
ADDRESS:1316 HIGHLAND AVETELEPHONE:
(818) 484-7672
CITY:GLENDALESTATE: CAZIP CODE:
91202
CAPACITY:14CENSUS: 11DATE:
10/03/2025
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Margarit Gasparyan TIME COMPLETED:
03:15 PM
ALLEGATION(S):
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Licensee does not prevent children from harming other children in care.
INVESTIGATION FINDINGS:
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On 10/03/2025, at 12:00 pm , Licensing Program Analyst (LPA) Shushanik Safaryan conducted an unannounced complaint inspection to the above facility for the purpose of delivering the complaint findings.

Upon arrival , LPA met with Licensee , Margarit Gasparyan to whom the purpose of the visit was explained , who guided LPA on tour of the facility. During the inspection 11 children were present with licensee`s assistant. Licensee`s husband was present too.

Complaint alleged :Licensee does not prevent children from harming other children in care.

According to the Reporting Party (RP), Child 2 (C2 )has hit C1 and other children in care on more than one occasion.

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Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Shushanik Safaryan
LICENSING EVALUATOR SIGNATURE:

DATE: 10/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 6
Control Number 33-CC-20250729105154
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: GASPARYAN FAMILY CHILD CARE
FACILITY NUMBER: 198021360
VISIT DATE: 10/03/2025
NARRATIVE
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RP further stated that C1 sustained bite mark by C2, and a photo of the injury was provided.

The licensee confirmed the biting incident, explaining that C2 bit C1, while children were playing outside. According to the licensee ,C2 becomes aggressive when others attempt to touch C2`s toys.

C1 attempted to play with C2, when incident occurred. The license stated that she was not looking at the time of the incident , and the assistant was occupied with another child. The Licensee also disclosed that C2 had preciously attempted to bite C1.

The licensee reported that first aid was administered immediately, and the parent was notified. The licensee also stated that a new staff member (S2) was in the process of being hired to provide additional support and close supervision of C2 to prevent future incidents. The parent of C2 was also notified regarding occurrence.
Staff member (S1) confirmed the incident , explaining that she was assisting another child at the time. She reported that the situation occurred quickly, and she was unable to intervene in time.

Based on LPA`s observations and interviews which were conducted and record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12 , Chapter 1 102416 (c) Personnel Requirements ), are being cited on the attached LIC 9099D.

An exit Interview was conducted, a copy of this report along with Notice of Site visit , Deficiency pages and Appeal Rights were explained and provided to the Facility Representative , Margarit Gasparyan on 10/03/2025.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative.
Page 2 of 2
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Shushanik Safaryan
LICENSING EVALUATOR SIGNATURE:

DATE: 10/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/03/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 6
Control Number 33-CC-20250729105154
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: GASPARYAN FAMILY CHILD CARE
FACILITY NUMBER: 198021360
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/03/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/17/2025
Section Cited
CCR
101223(a)(2)
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101223 (a)(2)Personal Rights.(a)The licensee shall ensure that each child is given the following personal rights:
(2) To be accorded safe, healthful, and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement is not met evidenced by:

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Licensee states she will create a plan, how to prevent future incidents and care for children with chalenging behaviours and will submit to LPA by POC date .
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C2 bit C1 while in care, pictures of injury were provided. Per licensee she did not see and assistant was assiting another child.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Shushanik Safaryan
LICENSING EVALUATOR SIGNATURE:

DATE: 10/03/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/03/2025
LIC9099 (FAS) - (06/04)
Page: 6 of 6