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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198021370
Report Date: 07/23/2024
Date Signed: 07/23/2024 02:53:41 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/12/2024 and conducted by Evaluator Anomeh Eivazian
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20240612100401

FACILITY NAME:KIRAKOSYAN FAMILY CHILD CAREFACILITY NUMBER:
198021370
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 7DATE:
07/23/2024
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Armine Kirakosyan, LicenseeTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Licensee is yelling at day care children
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Anomeh Eivazian conducted an unannounced complaint inspection to the above facility for the purpose of delivering the complaint finding. LPA arrived at 12:30 p.m. on 07/23/24 and met with Armine Kirakosyan who guided analyst on a tour of the facility. During this inspection there were 7 children present in the facility, one being over six years old. Also, Roza Guseinova, licensee’s assistant was present in the home.

During this investigation, LPA Eivazian conducted interviews with two staff, two random parents, and one child. LPA obtained a copy of facility current roster.

Based on an interview that was conducted with licensee, with crying children or challenging behavior children, staff talk to the child, hold the child, redirect, and calm the child down with offering toys and
REPORT CONTINUES ON NEXT PAGE 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:

DATE: 07/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 33-CC-20240612100401
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: KIRAKOSYAN FAMILY CHILD CARE
FACILITY NUMBER: 198021370
VISIT DATE: 07/23/2024
NARRATIVE
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keep the child busy. Per licensee, if a child’s behavior repeats, they will ask the child to sit for couple minutes, think about it and come back to the group.

Based on an interview that was conducted with staff#2, if a child misbehaves or cries, staff will redirect the child by offering toys, keep the child busy and talk to the child.

Based on interviews that were conducted with two random parents, they did not have any concerns about this facility.

Based on an interview that was conducted with child#1, no disclosures was made.

The allegation may have happened or is valid, but there is not a preponderance of evidence to prove the alleged violation occurred, therefore the allegation is unsubstantiated at this time. The evidence scale is equal meaning the weight of convincing evidence to prove something happened is equal to and has just as much convincing weight that it did not happen.

The Notice of Site Visit (LIC 9213) was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the Armine Kirakosyan, Licensee.

REPORT END 2 of 2
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:

DATE: 07/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 4