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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198021409
Report Date: 11/14/2024
Date Signed: 11/14/2024 12:38:48 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/06/2024 and conducted by Evaluator Anomeh Eivazian
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20241106094534
FACILITY NAME:LOPOYAN FAMILY CHILD CAREFACILITY NUMBER:
198021409
ADMINISTRATOR:LOPOYAN, GAYANEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(424) 200-8456
CITY:GLENDALESTATE: CAZIP CODE:
91202
CAPACITY:14CENSUS: 9DATE:
11/14/2024
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Gayane Lopoyan, LicenseeTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Licensee is operating over capacity.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Anomeh Eivazian conducted an unannounced complaint inspection in regards to the above allegation. LPA arrived at 9:00 a.m. on 11/14/24 and met with Gayane Lopoyan, licensee who guided analyst on a tour of the facility. During this inspection there were 9 children present in the facility. Also during this inspection were present Tamara Sargsyan and Kristine Kalashyan, licensee's assistants.

During this investigation, LPA Eivazian conducted interviews with three staff. LPA obtained a copy of facility current roster.

Based on an interview that was conducted with licensee, currently she 13 children enrolled in her daycare, two being school age. Per licensee, prior to November 2024, she had total of 15 children enrolled, and there were times that 13 children were present in the facility, all being under 6 year old and not attending school.
REPORT CONTINUES ON NEXT PAGE 1 of 2
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:

DATE: 11/14/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/14/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 33-CC-20241106094534
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: LOPOYAN FAMILY CHILD CARE
FACILITY NUMBER: 198021409
VISIT DATE: 11/14/2024
NARRATIVE
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Per licensee, she never had 18-20 children present in the facility.

Based on LPA's observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been meet, therefore the above allegations are found to be Substantiated at this time. Title 22 Regulation Code 102416.5 (a)--Staffing Ratio and Capacity-- The capacity specified on the license shall be the maximum number of children for whom care may be provided at any one time is being cited on the attached LIC9099D.

LPA Eivazian informed licensee, Gayane Lopoyan that this report dated 11/14/24 document(s) one Type A citation. Type A citation(s) which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care.

Also, LPA Eivazian informed the licensee, Gayane Lopoyan to provide a copy of this licensing report dated 11/14/24 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

A notice of site visit was given and must remain posted for 30 days.
Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the licensee, Gayane Lopoyan.
REPORT END 2 of 2
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:

DATE: 11/14/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/14/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 33-CC-20241106094534
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: LOPOYAN FAMILY CHILD CARE
FACILITY NUMBER: 198021409
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/14/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
11/15/2024
Section Cited
CCR
102416.5(a)
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102416.5 (a)--Staffing Ratio and Capacity-- The capacity specified on the license shall be the maximum number of children for whom care may be provided at any one time.
This requirement was not met as evidenced by….
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Per licensee, currently she has 13 children enrolled, two being school age. Per licensee, she will ensure to operates under required staffing ratio and capacity all the time.
A written declaration will be submitted to LPA by 11/15/24.
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Per licensee, there were times prior November 2024, 13 children, all being under 6 year old and not attending school were present in the facility and licensee operated out of ratio with one child. This poses an immediate health, safety and personal right risk to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:

DATE: 11/14/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/14/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3