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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198021464
Report Date: 03/05/2025
Date Signed: 03/05/2025 03:37:52 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/28/2025 and conducted by Evaluator Priscilla Ochoa
COMPLAINT CONTROL NUMBER: 33-CC-20250228105942
FACILITY NAME:RIVERA CARRERAS FAMILY CHILD CAREFACILITY NUMBER:
198021464
ADMINISTRATOR:RIVERA CARRERAS, MELISSAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(424) 293-9664
CITY:LOS ANGELESSTATE: CAZIP CODE:
90036
CAPACITY:14CENSUS: 6DATE:
03/05/2025
UNANNOUNCEDTIME BEGAN:
03:10 PM
MET WITH:Licensee, Melissa Rivera CarrerasTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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Licensee sprays a relaxant in the napping area before nap time
INVESTIGATION FINDINGS:
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On March 5, 2025, at 3:10 pm Licensing Program Analyst (LPA) Priscilla Ochoa conducted an unannounced complaint investigation for the above allegations. LPA met with Licensee, Melissa Rivera Carreras who guided LPA on a tour of the facility. LPA observed 6 children in care with 1 staff.

Allegation: Licensee sprays a relaxant spray in the napping area before nap time – The Reporting party (RP) states the licensee will spray a melatonin, chamomile, lavender spray in the napping area right before nap time to ensure that all children relax and nap. RP also mentions that the daycare parents are not aware that a relaxant spray is used. When licensee was asked if the facility sprays a mist that relaxes the children for nap time, licensee denied the allegation. LPA P. Ochoa interviewed S2 who confirmed the use of a relaxant spray has been used to sooth children during nap time. According to S2, they have witnessed the napping room being sprayed with this mist so that children can relax.

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Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Priscilla Ochoa
LICENSING EVALUATOR SIGNATURE:

DATE: 03/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 33-CC-20250228105942
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: RIVERA CARRERAS FAMILY CHILD CARE
FACILITY NUMBER: 198021464
VISIT DATE: 03/05/2025
NARRATIVE
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Per S2, the area was sprayed about 3 times since January 2025. LPA P. Ochoa attempted to interview Child 1 (C1), however child was unable to respond to questions relating to the use of spray in the home during nap time. LPA P. Ochoa also interviewed Parent 1 (P1) who although is very happy with the daycare services, are unaware if the facility uses or has used a spray to relax the children for nap time.

Based on interviews conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

Based on the LPA’s observations and record review, the following deficiencies listed on the attached LIC 809D (deficiency page) are being cited in accordance with California Code of Regulations Title 22. Deficiencies that are being cited need to be cleared to protect the children’s health and safety.

A notice of site visit was given and must remain posted for 30 days during facility’s hours of operation. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

An exit interview was conducted, and a copy of the report was provided to Licensee, Melissa Rivera Carreras.



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SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Priscilla Ochoa
LICENSING EVALUATOR SIGNATURE:

DATE: 03/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 33-CC-20250228105942
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: RIVERA CARRERAS FAMILY CHILD CARE
FACILITY NUMBER: 198021464
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/05/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/06/2025
Section Cited
CCR
102423(a)(4)
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Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. These rights include... interference..sleeping or toileting; or withholding shelter, clothing, medication or aids to physical functioning
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Licensee will write a statement stating that the facility will not spray any relaxant or any mist to help children nap while in care by POC date of 03/06/2025.
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Based on observation, interview, record
reviews the licensee did not comply with the regulation above as staff have observed licensee spray a relaxant mist to help children nap while in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Priscilla Ochoa
LICENSING EVALUATOR SIGNATURE:

DATE: 03/05/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2025
LIC9099 (FAS) - (06/04)
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