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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198021591
Report Date: 07/16/2025
Date Signed: 07/16/2025 01:10:39 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/02/2025 and conducted by Evaluator Shushanik Safaryan
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20250602084854
FACILITY NAME:GRANDVIEW HOUSE PRESCHOOLFACILITY NUMBER:
198021591
ADMINISTRATOR:HAIEK, LENAFACILITY TYPE:
860
ADDRESS:1212 N. PACIFIC AVE.TELEPHONE:
(818) 245-6963
CITY:GLENDALESTATE: CAZIP CODE:
91202
CAPACITY:76CENSUS: 65DATE:
07/16/2025
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:Alice TahmazianTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Staff handled child in an inappropriate manner
INVESTIGATION FINDINGS:
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On 07/16/2025, at 12:15 pm ,Licensing Program Analyst (LPA) Shushanik Safaryan conducted an unannounced inspection to deliver findings regarding the above allegation. Upon arrival , LPA met with Site Supervisor, Alice Tahmazian to whom the reason of the visit was explained. Site Supervisor , Alice Tahmazian guided LPA on a tour of the facility . This is the preschool program with toddler component. During this inspection, LPA observed 65 children with 8 staff members.

Allegation states : Staff handled child in an inappropriate manner.

During this investigation , the LPA interviewed the licensee, staff, children and parents. According to the licensee, there are cameras installed in the facility and accessible to the parents . However, the licensee,
stated that the cameras do not have the capability to record and retain footage for more than seven days.
Page 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Shushanik Safaryan
LICENSING EVALUATOR SIGNATURE:

DATE: 07/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20250602084854
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: GRANDVIEW HOUSE PRESCHOOL
FACILITY NUMBER: 198021591
VISIT DATE: 07/16/2025
NARRATIVE
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As a result , the LPA was unable to review footage from the date of the incident reported by the reporting party (RP). Staff members disclosed that they typically sit behind the children during the breakfast to assist when necessary and it is not eliminating children from moving freely. No disclosures were made regarding the incident reported by RP. LPA interviewed C#1 and parent of that C#1, and no disclosures were made . Additional interviews with children and parents were conducted and no disclosures supporting the allegations were reported .

Based on interviews, observations, and review of available records, there were no disclosures made to support the allegation although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

Exit interview conducted with Site Supervisor Alice Tahmazian on 07/16/2025 and Appeal rights explained .

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative.


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SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Shushanik Safaryan
LICENSING EVALUATOR SIGNATURE:

DATE: 07/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2