198021639-7-1-2026-33-CC-KCHE-DVUQWF-20260710123149

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198021639
Report Date: 07/01/2026
Date Signed: 07/01/2026 02:58:46 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/05/2026 and conducted by Evaluator Joanne Solorio Campos

COMPLAINT CONTROL NUMBER: 33-CC-20260605143520

FACILITY NAME:	PRIME TIME SPORTS CAMP AT ELYSIAN HEIGHTS ES		FACILITY NUMBER:	198021639
ADMINISTRATOR:	GEORGE, KRISTINE		FACILITY TYPE:	860
ADDRESS:	1562 BAXTER ST		TELEPHONE:	(310) 397-4236
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90026
CAPACITY:	90	CENSUS: 31	DATE:	07/01/2026
		UNANNOUNCED	TIME BEGAN:	02:15 PM
MET WITH:	Marline Esquivel Program Manager, Mathew Martinez, Site Director		TIME COMPLETED:	03:05 PM

ALLEGATION(S):

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Staff are operating out of ratio.
Staff yell at children.
Staff yelled at another staff in front of children.

INVESTIGATION FINDINGS:

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On Wednesday July 1, 2026, Licensing Program Analyst (LPA) Joanne Solorio-Campos conducted an unannounced complaint investigation for the above allegations to deliver findings. LPA met with Marline Esquivel Program Manager and Mathew Martinez, Site Director who guided LPA on a tour of the facility. LPA observed a total of 31 children and 5 staff present.

During the investigation, LPA interviewed Staff #1 (S1) through Staff #5 (S5), Parent #1 (P1) through Parent #6 (P6) and Child #1 (C1) through Child #4 (C4). LPA also interviewed the Reporting Party (RP) and obtained the Children’s Roster.

Allegations: Staff are operating out of ratio; Staff yell at children; Staff yelled at another staff in front of children.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Katrina Chicote
LICENSING EVALUATOR NAME: Joanne Solorio Campos
LICENSING EVALUATOR SIGNATURE:	DATE: 07/01/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20260605143520

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: PRIME TIME SPORTS CAMP AT ELYSIAN HEIGHTS ES	FACILITY NUMBER: 198021639
	VISIT DATE: 07/01/2026

NARRATIVE

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According to the Reporting Party(RP) regarding the allegation that staff were operating out of ratio, the RP stated that while she was present at the facility, she remained attentive to staffing levels to ensure ratio requirements were maintained. RP reported that when there were insufficient staff available, all children would be combined into one group under the available staff to maintain the required teacher-child ratio.

Regarding the allegation staff yell at children, there was one specific staff member that RP observed to be yelling. RP states, “staff has a very strong voice and him raising the voice to get kids attention in the classroom, well there’s an echo in there so his voice getting louder it just sounded loud, it was yelling to me”. RP reported (speculating children’s behavior) “why are you yelling”, like a question in their head or something”.

Regarding the allegation that staff yell at one another in front of children, the RP stated that Staff #3 yelled at her in the presence of children. RP did not report observing staff yelling at other staff members on any occasion.

Parent interviews made no disclosures pertaining to the above allegations. All parents reported not having any concerns regarding the facility. Parents further reported they have not observed staff yelling at children nor at each other.

Child interviews did not disclose any information to corroborate with the above allegations.
LPA observed the facility to be in compliance with the required staff-to-child ratios. All children were observed to be in their assigned classrooms and/or groups in supervision.

Based on interviews, observations and disclosures made during the department investigation, no disclosures were made by staff, parents or children pertaining to the allegations above. Therefore, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

A notice of site visit was given and must remain posted for 30 Days. Appeal Rights were provided. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview was conducted and report was provided to Marline Esquivel Program Manager and Mathew Martinez Site Director.

SUPERVISORS NAME: Katrina Chicote
LICENSING EVALUATOR NAME: Joanne Solorio Campos
LICENSING EVALUATOR SIGNATURE:	DATE: 07/01/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2026

LIC9099 (FAS) - (06/04)

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