198021700-9-11-2025-33-CC-BVON-DLES37-20250911133036

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198021700
Report Date: 09/11/2025
Date Signed: 09/11/2025 10:19:23 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/19/2025 and conducted by Evaluator Shushanik Safaryan

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20250619103041

FACILITY NAME:	KONJOYAN FAMILY CHILD CARE		FACILITY NUMBER:	198021700
ADMINISTRATOR:	KONJOYAN, HASMIK		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(617) 586-6265
CITY:	GLENDALE	STATE: CA	ZIP CODE:	91206
CAPACITY:	14	CENSUS: 5	DATE:	09/11/2025
		UNANNOUNCED	TIME BEGAN:	10:06 AM
MET WITH:	Hasmik Konjoyan		TIME COMPLETED:	10:45 AM

ALLEGATION(S):

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Licensee allows smoking while daycare children are present.

INVESTIGATION FINDINGS:

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On 09/11/2025, at 8:45 am ,Licensing Program Analyst (LPA) Shushanik Safaryan conducted an unannounced complaint inspection to the above facility for the purpose of delivering the complaint findings.

Upon arrival , LPA met with Licensee , Hasmik Konjoyan to whom the purpose of the visit was explained , who guided LPA on tour of the facility. During the inspection 3 children were present with licensee, Licensee`s assistant and licensee`s daughter. More children came in later.

Allegation states : Licensee allows smoking while day care children are present .

The Reporting Party (RP) provided photographs of an adult smoking on the driveway and again while standing on the driveway with the car on the street in front of the driveway.
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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Shushanik Safaryan
LICENSING EVALUATOR SIGNATURE:	DATE: 09/11/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/11/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20250619103041

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: KONJOYAN FAMILY CHILD CARE	FACILITY NUMBER: 198021700
	VISIT DATE: 09/11/2025

NARRATIVE

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According to RP smoking occurred while children being picked up.

The individual in the photographs was identified as a contractor hired by the licensee. Licensee confirmed that the contractor worked only on weekends or after day care hours. Text message was provided to LPA for the confirmation. Additionally, the dates and times provided by RP indicated that smoking occurred either after business hours or when the day care was closed .

The Licensee and family members confirmed nobody smokes in the household. Assistants reported they did not observe anyone smoking during day care hours . Parents and children interviewed also stated they had not observed any smoking on the premises. During LPA`s visits, no smoking , ashtrays or smoking materials observed.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur , therefore the allegation is unsubstantiated .

A notice of site visit was given and must remain posted for 30 days.

Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

An exit Interview was conducted, copy of this report along with Notice of Site visit and Appeal Rights were explained and provided to the Licensee , Hasmik Konjoyan on 09/11/2025.

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SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Shushanik Safaryan
LICENSING EVALUATOR SIGNATURE:	DATE: 09/11/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/11/2025

LIC9099 (FAS) - (06/04)

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