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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198022134
Report Date: 05/28/2026
Date Signed: 05/28/2026 12:25:20 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/27/2026 and conducted by Evaluator Joanne Solorio Campos
COMPLAINT CONTROL NUMBER: 33-CC-20260527122123
FACILITY NAME:GARCES FAMILY CHILD CAREFACILITY NUMBER:
198022134
ADMINISTRATOR:GARCES, ALEJANDRAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(213) 880-4543
CITY:LOS ANGELESSTATE: ZIP CODE:
90026
CAPACITY:14CENSUS: 5DATE:
05/28/2026
UNANNOUNCEDTIME BEGAN:
10:40 AM
MET WITH:Alejandra Garces, ResidentTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Unlicensed Care
INVESTIGATION FINDINGS:
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On Thursday May 28, 2026 at 10:45am Licensing Program Analysts (LPA)s Joanne Solorio-Campos and Carol Nguyen conducted an unannounced inspection to investigate the above complaint allegation. LPAs informed the Resident, Alejandra Garces, who is currently in the application process, the purpose of the site visit is to investigate a complaint allegation of unlicensed care. LPAs were provided with a tour of the residence. Resident was present with 6 children. As per Resident she did not know she did not know she had to wait until she received the approved license to start caring for children and further stated that due to having a current license(198021727) open she thought she could continue care at the present address. LPAs observed Resident call children's parents for pick-up. At 12:00pm, LPAs observed 4 children get picked up and at 12:15pm two children were observed to get picked up.

LPAs reviewed with Resident California Title 22, Health and Safety Code 1596.80 states the following: OPERATION WITHOUT A LICENSE - No person, firm, partnership, association, or corporation shall operate, establish, conduct, or maintain a childcare facility in this state without a current valid license, therefore, provided in this act.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Katrina Chicote
LICENSING EVALUATOR NAME: Joanne Solorio Campos
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 33-CC-20260527122123
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: GARCES FAMILY CHILD CARE
FACILITY NUMBER: 198022134
VISIT DATE: 05/28/2026
NARRATIVE
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LPAs explained that the unlicensed operation must cease immediately. As stated in Health & Safety Code Section 1596.891, a person who violates Section 1596.80 may be liable for an immediate assessment of civil penalties in the amount of two hundred dollars ($ 200) per day. A Notice of Violation of the law letter (LIC195A) was issued on this day.

LPAs informed Resident Alejandra Garces, before commencing childcare she needs to wait for license approval and attend an informal meeting at the Monterey Park Regional Office. Resident understands that she cannot have children in care until license is officially approved, which is currently pending at this time, and after the informal meeting has been conducted. LPAs obtained a declaration from Resident.

Based on interview conducted and personal observation, the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated. California Code of Regulations, (Title 22, Division 12 & Chapter Number 1), are being cited on the attached LIC. 9099D.

Exit interview was conducted with Resident Alejandra Garces. Appeal rights were provided. The deficiency on the following page is being cited in accordance with California Title 22 Regulations.
SUPERVISORS NAME: Katrina Chicote
LICENSING EVALUATOR NAME: Joanne Solorio Campos
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 33-CC-20260527122123
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: GARCES FAMILY CHILD CARE
FACILITY NUMBER: 198022134
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/28/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/29/2026
Section Cited
HSC
1596.80
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1596.80 No person, firm, partnership, association, or corporation shall operate, establish, manage, conduct, or maintain a child day care facility in this state without a current valid license, therefore as provided in this act. This requirement is not met as evidenced by:,
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Resident has already submitted an application with the MPRO office and will come in for an informal meeting.
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Based on the residents admission that she is providing care for more than one family.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Katrina Chicote
LICENSING EVALUATOR NAME: Joanne Solorio Campos
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3