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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198202967
Report Date: 03/05/2026
Date Signed: 03/05/2026 04:02:40 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 1000 CORPORATE DR #100
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/27/2026 and conducted by Evaluator Socorro Leandro
COMPLAINT CONTROL NUMBER: 11-AS-20260227081604
FACILITY NAME:ANAND CARE CENTER IIIFACILITY NUMBER:
198202967
ADMINISTRATOR:MEHUL PATELFACILITY TYPE:
735
ADDRESS:11143 SOUTH PRARIE AVETELEPHONE:
(310) 419-1225
CITY:INGLEWOODSTATE: CAZIP CODE:
90303
CAPACITY:20CENSUS: 16DATE:
03/05/2026
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Administrator - Mehul PatelTIME COMPLETED:
04:20 PM
ALLEGATION(S):
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Staff do not maintain facility free of odors.
INVESTIGATION FINDINGS:
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On 03/05/2026, Licensing Program Analyst (LPA) Socorro Leandro conducted a complaint investigation visit regarding the allegation listed above. LPA met with the Administrator, Mehul Patel, and the purpose of the visit was explained. The LPA was allowed entry to the facility.

The investigation consisted of the following:

On 03/05/2026, a facility tour was conducted and interviews were conducted. Staff 1 (S1) to Staff 3 (S3) and Client 1 (C1) to Client 8 (C8) were interviewed.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ulysses Coronel
LICENSING EVALUATOR NAME: Socorro Leandro
LICENSING EVALUATOR SIGNATURE:

DATE: 03/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 1000 CORPORATE DR #100
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/27/2026 and conducted by Evaluator Socorro Leandro
COMPLAINT CONTROL NUMBER: 11-AS-20260227081604

FACILITY NAME:ANAND CARE CENTER IIIFACILITY NUMBER:
198202967
ADMINISTRATOR:MEHUL PATELFACILITY TYPE:
735
ADDRESS:11143 SOUTH PRARIE AVETELEPHONE:
(310) 419-1225
CITY:INGLEWOODSTATE: CAZIP CODE:
90303
CAPACITY:20CENSUS: 16DATE:
03/05/2026
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Administrator - Mehul PatelTIME COMPLETED:
04:20 PM
ALLEGATION(S):
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Client is being harassed.
INVESTIGATION FINDINGS:
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On 03/05/2026, Licensing Program Analyst (LPA) Socorro Leandro conducted a complaint investigation visit regarding the allegations listed above. LPA met with the Administrator, Mehul Patel, and the purpose of the visit was explained. The LPA was allowed entry to the facility.

The investigation consisted of the following:

On 03/05/2026, a facility tour was conducted and interviews were conducted. Staff 1 (S1) to Staff 3 (S3) and Client 1 (C1) to Client 8 (C8) were interviewed.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ulysses Coronel
LICENSING EVALUATOR NAME: Socorro Leandro
LICENSING EVALUATOR SIGNATURE:

DATE: 03/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 11-AS-20260227081604
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 1000 CORPORATE DR #100
MONTEREY PARK, CA 91754
FACILITY NAME: ANAND CARE CENTER III
FACILITY NUMBER: 198202967
VISIT DATE: 03/05/2026
NARRATIVE
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Investigation revealed the following:

Allegation: “Client is being harassed”, it is being alleged that a client is being harassed by staff and clients and staff are not addressing the issue. Interviews conducted with S1 to S3 revealed the following: 3 out of 3 staff denied the allegation. Interviews conducted with C1 to C8 revealed the following: 1 out of 8 clients agreed with the allegation. Observations on 03/05/2026 revealed the following: clients were treated with dignity. Unsubstantiated: Based on interviews and observations this allegation is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

An exit interview was conducted, and a copy of this report was left with the Administrator, Mehul Patel.
SUPERVISORS NAME: Ulysses Coronel
LICENSING EVALUATOR NAME: Socorro Leandro
LICENSING EVALUATOR SIGNATURE:

DATE: 03/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 11-AS-20260227081604
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 1000 CORPORATE DR #100
MONTEREY PARK, CA 91754
FACILITY NAME: ANAND CARE CENTER III
FACILITY NUMBER: 198202967
VISIT DATE: 03/05/2026
NARRATIVE
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Allegation: “Staff do not maintain facility free of odors.” On 03/05/2026, a tour of the facility was conducted and the following was observed: The office entrance and kitchen have a strong chemical odor; rooms 103, 104, 105, 107, 110, 112, 114, 115, 116, 118, and 119 have strong malodorous smells ranging from strong cigarette smells, strong incontinent smells, mold, etc. (several pictures were taken of rooms condition during the time of the inspection). Interviews with clients revealed the following: 2 clients indicated that the facility has strong smells due to clients smoking in the facility and the facility having a “diaper” smell. 3 clients indicated that the facility cleans their room once a month, when they request for their room to be cleaned, and/or rarely clean the rooms. Interviews conducted with the Administrator revealed the following: the Administrator acknowledged that the facility has strong odors. Substantiated: Based on observations and interviews the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, Title 22, Division 6 and Chapter 1 are being cited on the attached LIC 9099D.

An exit interview was conducted, Plans of Corrections were reviewed and developed. A copy of this report and appeal rights were discussed and left with the Administrator, Mehul Patel.
SUPERVISORS NAME: Ulysses Coronel
LICENSING EVALUATOR NAME: Socorro Leandro
LICENSING EVALUATOR SIGNATURE:

DATE: 03/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 11-AS-20260227081604
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 1000 CORPORATE DR #100
MONTEREY PARK, CA 91754

FACILITY NAME: ANAND CARE CENTER III
FACILITY NUMBER: 198202967
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/05/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/13/2026
Section Cited
CCR
80072(a)(2)
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80072 Personal Rights (a) Except for children’s residential facilities, each client shall have personal rights which include, but are not limited to, the following: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.

This has not been met as evidenced by:
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The Administrator has agreed to create a plan to ensure that clients are provided with a healthful and comfortable accommodations by addressing the issue of malodorous smells.
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Based on observations and interviews, the licensee did not comply with the section cited above by not ensuring that clients have a healthful and comfortable accommodations by having strong malodorous (smells ranging from incontinent smells, cigarettes, mold, etc.) smells coming from client rooms which poses a potential health and personal rights risks to persons in care.
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The administrator has agreed to email pictures of cleaned rooms ranging from room 101 to room 119. The administrator will email plan.

Email POC to: Socorro.Leandro@dss.ca.gov
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Ulysses Coronel
LICENSING EVALUATOR NAME: Socorro Leandro
LICENSING EVALUATOR SIGNATURE:

DATE: 03/05/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 5