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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198204069
Report Date: 06/13/2024
Date Signed: 11/15/2024 09:19:22 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/03/2024 and conducted by Evaluator David Espana
PUBLIC
COMPLAINT CONTROL NUMBER: 11-AS-20240603080145
FACILITY NAME:IVY PARK AT SANTA MONICAFACILITY NUMBER:
198204069
ADMINISTRATOR:VILLARUZ, JUDITH UYFACILITY TYPE:
740
ADDRESS:1312 15TH STTELEPHONE:
(310) 899-1976
CITY:SANTA MONICASTATE: CAZIP CODE:
90404
CAPACITY:100CENSUS: 74DATE:
06/13/2024
UNANNOUNCEDTIME BEGAN:
07:53 AM
MET WITH:Patricia Murphy, Executive Director/ROSTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Staff did not safeguard resident’s personal belongings
INVESTIGATION FINDINGS:
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** This report serves as an amendment to clarify findings. It does not supersede the complaint investigation findings reflected on report created 06/13/2024.**

On 06/13/2024 at 08:00 am the department conducted an initial complaint investigation for the allegation listed above. Upon arriving at the facility, LPA met with Henry Reyes, Business Office Director and Patricia Murphy, Executive Director who assisted with the visit. The purpose of today’s visit was discussed. LPA was granted access and allowed to enter the facility to conduct inspections.

The investigation consisted of the following: On 06/13/2024 the department requested a review of current staff/resident roster, admissions agreement, house rules, pre-placement appraisal, and resident personal property and valuables. On 06/13/2024 the deparmtent interviewed Staff 1- Staff 6 (S1-S6) and Resident 1- Resident 6 (R1-R6).
Continued on 9099-C

Continued on LIC 9099C.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Benita YatesTELEPHONE: (661) 644-7743
LICENSING EVALUATOR NAME: Stephanie CifuentesTELEPHONE: (323) 400-7109
LICENSING EVALUATOR SIGNATURE:

DATE: 06/13/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/13/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 11-AS-20240603080145
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245
FACILITY NAME: IVY PARK AT SANTA MONICA
FACILITY NUMBER: 198204069
VISIT DATE: 06/13/2024
NARRATIVE
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The investigation revealed the following: Allegation: Staff did not safeguard resident’s personal belongings.

On 06/13/2024 the department interviewed Patricia Murphy, Executive Director who denied the allegation. On 6/13/2024 the department interviewed Staff 1-Staff 6 (S1-S6). Of those interviewed, 6 out of 6 staff denied the allegation. On 6/13/2024 the department interviewed resident 1 to resident 6 ( R1-R6). Of those interviewed, 6 out of 6 denied the allegations. On 06/13/2024 the department toured rooms #209, #204, #219, and #221, observing that residents' belongings were secured.

Based on LPA’s observation, interviews conducted, and records reviewed, the preponderance of evidence standard has not been met. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

Exit Interview conducted and a copy of this report was provided to the facility representative.
SUPERVISOR'S NAME: Benita YatesTELEPHONE: (661) 644-7743
LICENSING EVALUATOR NAME: Stephanie CifuentesTELEPHONE: (323) 400-7109
LICENSING EVALUATOR SIGNATURE:

DATE: 06/13/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/13/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 11-AS-20240603080145
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245
FACILITY NAME: IVY PARK AT SANTA MONICA
FACILITY NUMBER: 198204069
VISIT DATE: 06/13/2024
NARRATIVE
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SUPERVISOR'S NAME: Stephanie CifuentesTELEPHONE: (661) 644-7743
LICENSING EVALUATOR NAME: David EspanaTELEPHONE: (323) 400-7109
LICENSING EVALUATOR SIGNATURE:

DATE: 06/13/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/13/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3