1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25 | Licensing Program Analyst (LPA) Ana Soto initiated a case management visit. Due to the situation surrounding the Corona virus Disease 2019 (COVID-19), and to implement mitigation measures, today’s complaint investigation was conducted via a tele-visit with Renato Navarro, Jr., the facility manager.
LPA Soto conducted tele-visit interview with the manager and conducted a virtual visit of the entire facility. There were 2 staff members and 3 residents that were not wearing their masks. The residents and staff were practicing social distancing. LPA Soto advised manager that the residents must wear masks when they are around staff and other residents. The staff must wear their masks all the time during their work shift.
A telephonic exit interview was conducted with Renato Navarro, Jr. and a hard copy was provided via email for signature.
|