198320078-1-28-2022-11-AS-EMAZ-CCRVTK-20220322164315

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198320078
Report Date: 01/28/2022
Date Signed: 01/28/2022 05:51:03 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE DR #100
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/20/2022 and conducted by Evaluator Don Senaha

PUBLIC

COMPLAINT CONTROL NUMBER: 11-AS-20220120152702

FACILITY NAME:	OAKMONT OF TORRANCE		FACILITY NUMBER:	198320078
ADMINISTRATOR:	MYLA BELSON		FACILITY TYPE:	740
ADDRESS:	3620 LOMITA BLVD		TELEPHONE:	(424) 338-4457
CITY:	TORRANCE	STATE: CA	ZIP CODE:	90505
CAPACITY:	126	CENSUS: 86	DATE:	01/28/2022
		UNANNOUNCED	TIME BEGAN:	11:49 AM
MET WITH:	Administrator - Myla Belson		TIME COMPLETED:	01:15 PM

ALLEGATION(S):

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Required information is not posted in accessible areas of the facility.

INVESTIGATION FINDINGS:

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On 01/28/2022 Licensing Program Analyst (LPA) Don Senaha conducted an unannounced complaint visit to this facility and met with Administrator Myla Belson and Health Services Director Jennifer Flores. The purpose of this visit is to investigate the allegation and delivery the findings.

The investigation consisted of observation of the posted signage in the facility. A plant inspection of the facility was conducted.

Allegation: Required information is not posted in accessible areas of the facility.

LPA Senaha was shown by Administrator Myla Belson where the signage existed in the facility. LPA Senaha observed the Long-Term Care Ombudsman Advocates for Residents poster, the “If you see something, say something” poster and “personal rights” poster all posted. LPA observed all three posters were posted in frames on the wall. LPA took pictures of all three posters.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Eva M Alvarez	TELEPHONE: (323) 629-7047
LICENSING EVALUATOR NAME: Don Senaha	TELEPHONE: (323) 629-5133
LICENSING EVALUATOR SIGNATURE:	DATE: 01/28/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/28/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 11-AS-20220120152702

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE DR #100
MONTEREY PARK, CA 91754

FACILITY NAME: OAKMONT OF TORRANCE	FACILITY NUMBER: 198320078
	VISIT DATE: 01/28/2022

NARRATIVE

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LPA observed the posters to be in a common area which was the large activity room located to the left as you enter the front lobby area. Administrator Myla Belson stated this room is never closed and the doors are always open.

Based on LPA’s observation and interview conducted, the preponderance of evidence standard has not been met. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is Unsubstantiated.

No other deficiencies were cited.

An exit interview was conducted with Administrator Myla Belson, and a hard copy was provided.

SUPERVISOR'S NAME: Eva M Alvarez	TELEPHONE: (323) 629-7047
LICENSING EVALUATOR NAME: Don Senaha	TELEPHONE: (323) 629-5133
LICENSING EVALUATOR SIGNATURE:	DATE: 01/28/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/28/2022

LIC9099 (FAS) - (06/04)

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