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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198320242
Report Date: 09/08/2022
Date Signed: 09/08/2022 03:18:11 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE DR #100
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/02/2022 and conducted by Evaluator Don Senaha
PUBLIC
COMPLAINT CONTROL NUMBER: 11-AS-20220902143333
FACILITY NAME:IVY PARK AT CULVER CITYFACILITY NUMBER:
198320242
ADMINISTRATOR:BRITTNEY BUCHANNANFACILITY TYPE:
740
ADDRESS:4061 GRAND VIEW BLVD.TELEPHONE:
(949) 744-5200
CITY:LOS ANGELESSTATE: CAZIP CODE:
90066
CAPACITY:150CENSUS: 80DATE:
09/08/2022
UNANNOUNCEDTIME BEGAN:
10:01 AM
MET WITH:Executive Director - Britteny BuchannanTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Licensee does not ensure that infection control practices are properly maintained.
INVESTIGATION FINDINGS:
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On 09/08/2022 Licensing Program Analyst (LPA) Don Senaha initiated a complaint investigation for the allegation listed above. Today’s complaint investigation was conducted with Executive Director Brittney Buchannan.

The investigation consisted of the following: LPA requested and received resident roster, staff roster and other service documents on 09/08/2022. LPA interviewed residents (R1-R9) and staff (S1-S7).

A plant inspection of the facility was conducted on 09/08/2022.

No deficiencies were found at the time of the visit.

Investigation revealed:
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Eva M AlvarezTELEPHONE: (323) 629-7047
LICENSING EVALUATOR NAME: Don SenahaTELEPHONE: (323) 629-5133
LICENSING EVALUATOR SIGNATURE:

DATE: 09/08/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/08/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 11-AS-20220902143333
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE DR #100
MONTEREY PARK, CA 91754
FACILITY NAME: IVY PARK AT CULVER CITY
FACILITY NUMBER: 198320242
VISIT DATE: 09/08/2022
NARRATIVE
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Allegation: Licensee does not ensure that infection control practices are properly maintained.

During the course of the investigation, LPA was unable to find any witnesses or documentation supporting the allegation above.

LPA interviewed residents (R1-R9) who stated there are no issues with cleanliness of residents’ rooms and bathrooms. Residents (R1-R9) stated there are no cleaning issues after staff has finished cleaning residents’ rooms and bathrooms. LPA interviewed staff (S1-S7) who stated staff are trained on infection control practices through online training (Relias system) and in-service trainings. Staff (S1-S7) stated there is a deep cleaning for the residents’ bathrooms and bedrooms once a week by housekeeping staff. Staff (S1-S7) stated there are no issues with the cleanliness of residents’ bathrooms and bedrooms.



LPA did not observe any issues with infection control practices during visit. LPA observed protocols are in place according to the facility mitigation plan and Infection Control Policies. LPA obtained and reviewed the Infection Control Policies. LPA obtained and reviewed training documents for staff and housekeeping schedule for weekly cleaning of residents’ rooms.

There is no evidence that supports the facility does not ensure that infection control practices are properly maintained.

Based on LPA’s interviews conducted and records reviews, the preponderance of evidence standard has not been met. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is Unsubstantiated.

SUPERVISOR'S NAME: Eva M AlvarezTELEPHONE: (323) 629-7047
LICENSING EVALUATOR NAME: Don SenahaTELEPHONE: (323) 629-5133
LICENSING EVALUATOR SIGNATURE:

DATE: 09/08/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/08/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2