198320280-1-27-2023-11-AS-JHAD-CPC2AG-20230223161332

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198320280
Report Date: 01/27/2023
Date Signed: 01/27/2023 01:52:34 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO, 1000 CORPORATE DR #100
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/05/2022 and conducted by Evaluator Ernand Dabuet

PUBLIC

COMPLAINT CONTROL NUMBER: 11-AS-20221005122819

FACILITY NAME:	TORRANCE REGENCY SENIOR LIVING II		FACILITY NUMBER:	198320280
ADMINISTRATOR:	TAPORCO, ROBIN S.		FACILITY TYPE:	740
ADDRESS:	22549 S. VAN DEENE AVE.		TELEPHONE:	(408) 916-7347
CITY:	TORRANCE	STATE: CA	ZIP CODE:	90502
CAPACITY:	6	CENSUS: 5	DATE:	01/27/2023
		UNANNOUNCED	TIME BEGAN:	09:04 AM
MET WITH:	Robin Taporco & Rosalie Mariano		TIME COMPLETED:	10:59 AM

ALLEGATION(S):

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Staff sexually assaulted a resident in care.

INVESTIGATION FINDINGS:

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On 01/27/23, Licensing Program Analyst (LPA) Ernand Dabuet conducted a subsequent unannounced visit at this facility and was greeted by caregiver Rosale Mariano. Mariano contacted licensee Robin Taporco who later arrived at the facility. LPA explained the purpose of this visit is to deliver the findings on the allegation mentioned above.

The investigation consisted of the following: Licensing Program Analyst (LPA) Ernand Dabuet conducted a visit on 10/11/22 and 01/27/23. LPA reviewed copies of staff/resident rosters, SIR reports, physician's reports, appraisals/needs and services plans, and service records R#1 (R1) and other pertinent documents associated with this complaint. The Department of Social Services investigator Heidy Bendana conducted a separate investigation that included an interview with clients, witnesses, and facility staff.

Evaluation Report continues LIC 9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Janae Hammond	TELEPHONE: (323) 981-3328
LICENSING EVALUATOR NAME: Ernand Dabuet	TELEPHONE: (323) 629-5526
LICENSING EVALUATOR SIGNATURE:	DATE: 01/27/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/27/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 11-AS-20221005122819

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO, 1000 CORPORATE DR #100
MONTEREY PARK, CA 91754

FACILITY NAME: TORRANCE REGENCY SENIOR LIVING II	FACILITY NUMBER: 198320280
	VISIT DATE: 01/27/2023

NARRATIVE

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INVESTIGATION REVEALED THE FOLLOWING:

Allegation: Staff sexually assaulted a resident in care.

On 10/05/22 The Department received a complaint alleging sexual assault on resident #1 (R1). It was reported that staff #1 (S1) engaged inappropriate behavior by touching and fondling (R1’s) chest.

On 10/20/22, Investigator Bendana interviewed resident #1 (R1). (R1) identified a caregiver (S1) who came into the room on 07/23/22 at approximately 9:30 pm while in bed. (S1) proceeded to give a sponge bath. (R1) described during the bath, (S1) “cuffed” and “massaged” (R1’s) chest. (R1) claimed not to call for help as no one else was in the house. (R1) did not disclose details of this incident to anyone until months later.

On 12/16/22, Investigator Bendana interviewed staff #1 (S1). (S1) denied giving (R1) a sponge bath and working the night of 07/23/22. (S1) described giving (R1) a towel, a soap, and water to clean oneself. (S1) claimed on occasions (R1) is instructed to wash oneself. (S1) reported he is never alone with (R1) as staff #2 (S2) was present during times when (S1) was instructed to clean (R1). (S1) stated if “something happened” (R1) “would have screamed” as (R1) is alert and does not suffer from mental or cognitive disabilities.

Interviews with staff #2-#4 (S2-S4) revealed no immediate concerns for resident’s health or safety. (S2-S4) claimed they never observed (S1) touch residents inappropriately. (S2) stated he was unaware of the incident until three months later when only (R1) shared some details. (S3) explained during a sponge bath, the caregiver “must” “lift” the bust area and go “around” the chest to the neck. (S3) expressed that when a male caregiver “cleans a female resident" another caregiver Is present. (S4) unaware of any inappropriate behavior, immediately removed (S1) from employment. Interview not available for residents #2-#3 (R2-R3) due to auditory impairment disability. Interviews with witnesses #1-#2 (W1-W2) were based on hearsay from (R1)'s accounts of the incident.

Evaluation Report continues LIC 9099-C

SUPERVISOR'S NAME: Janae Hammond	TELEPHONE: (323) 981-3328
LICENSING EVALUATOR NAME: Ernand Dabuet	TELEPHONE: (323) 629-5526
LICENSING EVALUATOR SIGNATURE:	DATE: 01/27/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/27/2023

LIC9099 (FAS) - (06/04)

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Control Number 11-AS-20221005122819

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO, 1000 CORPORATE DR #100
MONTEREY PARK, CA 91754

FACILITY NAME: TORRANCE REGENCY SENIOR LIVING II	FACILITY NUMBER: 198320280
	VISIT DATE: 01/27/2023

NARRATIVE

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Investigator Bendana reviewed the police report and discovered no statement from (S1). The facility has never been reported to have experienced elder abuse or sexual battery.

In an investigation conducted by the Investigation Branch Department, interviewing staff, residents, and witnesses, reviewing the police report, incident report, and medical records, no evidence was found to support the allegation that staff sexually assaulted resident in care. Staff scheduled were reviewed and verified, (S1) did not work the night of 07/23/22.

Based on information gathered, an inspection of the facility, observation, analysis of service records and other reports associated with this complaint, and interviews conducted, the Department found no evidence to support the allegation mentioned in this complaint.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation, did or did not occur, therefore the allegation is Unsubstantiated.

No deficiencies were cited during this visit.

An exit interview was conducted with Robin Taporco, and a copy of the report was provided.

SUPERVISOR'S NAME: Janae Hammond	TELEPHONE: (323) 981-3328
LICENSING EVALUATOR NAME: Ernand Dabuet	TELEPHONE: (323) 629-5526
LICENSING EVALUATOR SIGNATURE:	DATE: 01/27/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/27/2023

LIC9099 (FAS) - (06/04)

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