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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198320378
Report Date: 04/23/2025
Date Signed: 04/23/2025 07:06:56 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/15/2025 and conducted by Evaluator Bernadette Allen
COMPLAINT CONTROL NUMBER: 11-AS-20250415095739
FACILITY NAME:SAVANT OF SANTA MONICAFACILITY NUMBER:
198320378
ADMINISTRATOR:NATHANIEL VENZONFACILITY TYPE:
740
ADDRESS:1447 17TH STREETTELEPHONE:
(310) 829-5904
CITY:SANTA MONICASTATE: CAZIP CODE:
90404
CAPACITY:174CENSUS: 93DATE:
04/23/2025
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Brooke Lamotte- Wellness DirectorTIME COMPLETED:
04:50 PM
ALLEGATION(S):
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9
Staff did not respond to resident's call for assistance
INVESTIGATION FINDINGS:
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On 4/23/2025, Licensing Program Analyst (LPA) Bernadette Allen conducted an unannounced visit to initiate and deliver findings for the alleged allegation. LPA identified herself and met Brooke Lamotte- who was informed of the purpose of the visit.

The investigation consisted of the following:

At 9:30 AM, LPA Allen reviewed resident 1 (R1) file, and notes/logs. LPA Allen requested and reviewed the following documents: Staff roster (LIC 500), shift schedule for 4/6/2025 - 4/7/2025,and resident roster.

It is alleged that the facility staff did not respond to residents call for assistance.

Continued ...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Stephanie Cifuentes
LICENSING EVALUATOR NAME: Bernadette Allen
LICENSING EVALUATOR SIGNATURE:

DATE: 04/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 11-AS-20250415095739
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245
FACILITY NAME: SAVANT OF SANTA MONICA
FACILITY NUMBER: 198320378
VISIT DATE: 04/23/2025
NARRATIVE
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At 11:30 AM, LPA Allen interviewed nine (9) staff members staff 1- staff 9 (S1 - S9) of those interviewed 9 out of 9 stated they are informed by the concierge on duty by portable two-way radios of the resident requiring assistance and assistance is provided in a timely manner.

The interview with Brooke Lamotte- Wellness Director stated there are some staffing concerns which have been addressed by having a job fair on 4/22/2025 and they expect to have eight (8) additional care staff members and three (3) MedTech’s with estimated start dates of May 1, 2025. LPA Allen also observed the 11 potential new hire roster/schedule.

At 1:15 PM, LPA Allen interviewed resident 1- resident 9 (R1- R9) of those interviewed, 1 out of 9 residents stated they did not get assistance when they used the call button on one occasion. The interviews with 8 of the 9 residents (R2 - R9) stated when staff members are called by using the call button it may take longer than usual, but they do get assistance. LPA Allen also toured the facility including five (5) rooms and observed call buttons to be in operable condition and observed residents getting assistance when the call button was used.

Based on interviews, documents reviewed and observation during the investigation, the above allegation is found to be Unsubstantiated; meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where this report was discussed and provided to Brooke Lamotte Wellness Director at conclusion of the visit.
SUPERVISORS NAME: Stephanie Cifuentes
LICENSING EVALUATOR NAME: Bernadette Allen
LICENSING EVALUATOR SIGNATURE:

DATE: 04/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2