198320378-10-8-2025-11-AS-UCOL-DN7RAB-20251107115053

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198320378
Report Date: 10/08/2025
Date Signed: 10/08/2025 02:56:39 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/08/2025 and conducted by Evaluator Jose Anguiano

PUBLIC

COMPLAINT CONTROL NUMBER: 11-AS-20250908223446

FACILITY NAME:	SAVANT OF SANTA MONICA		FACILITY NUMBER:	198320378
ADMINISTRATOR:	NATHANIEL VENZON		FACILITY TYPE:	740
ADDRESS:	1447 17TH STREET		TELEPHONE:	(310) 829-5904
CITY:	SANTA MONICA	STATE: CA	ZIP CODE:	90404
CAPACITY:	174	CENSUS: 130	DATE:	10/08/2025
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	Brooke Lamotte		TIME COMPLETED:	03:30 PM

ALLEGATION(S):

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Staff are not ensuring the residents are being fed
Staff allow smoking while residents are present
Staff allows a resident to threaten other residents

INVESTIGATION FINDINGS:

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On 10/08/2025 at approximately 2:00 PM, Licensing Program Analyst (LPA) Jose Anguiano conducted a subsequent visit to deliver findings regarding the above allegations and met with the facility’s Wellness Director Brooke Lamotte.
The investigation consisted of the following: On 09/17/2025 at approximately 11:00 AM, LPA conducted an initial visit to conduct interviews and gather records. On 10/03/2025, LPA returned to the facility to conduct a kitchen tour, interviews, and collected further records to review. A total of (5) staff members (S1–S5) and interviewed sixteen (16) residents (R1–R16) across both visits.
Investigation revealed the following: Regarding allegation “Staff are not ensuring the residents are being fed”: Observations conducted during the visit revealed that residents were being served meals and receiving assistance as needed. No residents were observed without food or care. Interviews with the culinary chef, cook, and wellness director revealed no concerns regarding meal provision.
Please see LIC9099-C for report continuation.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Stephanie Cifuentes
LICENSING EVALUATOR NAME: Jose Anguiano
LICENSING EVALUATOR SIGNATURE:	DATE: 10/08/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/08/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 11-AS-20250908223446

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245

FACILITY NAME: SAVANT OF SANTA MONICA	FACILITY NUMBER: 198320378
	VISIT DATE: 10/08/2025

NARRATIVE

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Of the thirteen (13) residents interviewed, twelve (12) denied the allegation and reported receiving meals regularly; one (1) resident agreed with the allegation. Records reviewed included diet reports for bedridden residents, a meal tracking roster, and a resident service refusal form documenting when meals were declined. Although the allegation ‘Staff are not ensuring the residents are being fed’ may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred. Therefore, the allegation is unsubstantiated. Regarding allegation “Staff allow smoking while residents are present”: Observations revealed that residents were smoking only in designated outdoor patio areas. No smoking was observed in prohibited areas or near non-smoking residents. Records reviewed included a resident acknowledgment form confirming receipt of a written warning regarding prohibited indoor smoking, indicating that the facility is enforcing its smoking policy. Interviews revealed that two (2) out of thirteen (13) residents agreed with the allegation, while eleven (11) denied it. Although the allegation “Staff allow smoking while residents are present” may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred. Therefore, the allegation is unsubstantiated. Regarding allegation “Staff allows a resident to threaten other residents”: Observations conducted during the visit revealed no immediate or potential threats to resident safety. Records reviewed included incident reports documenting that behavioral concerns were reported and addressed by facility staff. Interviews revealed that Nine (9) out of thirteen (13) residents denied the allegation and reported feeling safe in the facility; four (4) residents agreed with the allegation. Although the allegation “Staff allows a resident to threaten other residents” may have happened or is valid, there is no preponderance of evidence to prove that the alleged violation occurred. Therefore, the allegation is unsubstantiated. An exit interview was conducted, and a copy of this report was provided to the Resident Service Wellness Director.

SUPERVISORS NAME: Stephanie Cifuentes
LICENSING EVALUATOR NAME: Jose Anguiano
LICENSING EVALUATOR SIGNATURE:	DATE: 10/08/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/08/2025

LIC9099 (FAS) - (06/04)

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