198320378-10-8-2025-11-AS-EMAZ-DMPVPE-20251022163636

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198320378
Report Date: 10/08/2025
Date Signed: 10/08/2025 04:52:55 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/29/2025 and conducted by Evaluator Troy Watson

COMPLAINT CONTROL NUMBER: 11-AS-20250929091754

FACILITY NAME:	SAVANT OF SANTA MONICA		FACILITY NUMBER:	198320378
ADMINISTRATOR:	NATHANIEL VENZON		FACILITY TYPE:	740
ADDRESS:	1447 17TH STREET		TELEPHONE:	(310) 829-5904
CITY:	SANTA MONICA	STATE: CA	ZIP CODE:	90404
CAPACITY:	174	CENSUS: 128	DATE:	10/08/2025
		UNANNOUNCED	TIME BEGAN:	10:04 AM
MET WITH:	BROOKE LAMOTTE		TIME COMPLETED:	04:47 PM

ALLEGATION(S):

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Staff does not ensure to meet resident's wheelchair accommodations.

INVESTIGATION FINDINGS:

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On 10/08/2025, Licensing Program Analyst (LPA) Troy Watson conducted an initial complaint visit and delivered findings for the allegation listed above. LPA Watson met with the Executive Director Nathaniel Venzon and explained the purpose of the visit was to investigate a complaint and was granted entry.

The Investigation consisted of the following.

On 10/08/2025 LPA Watson requested, obtained and reviewed the following documents: Personnel Records, Resident records, and an Order Summary receipt.On10/08/2025 LPA Watson conducted interviews with Staff#1-Staff#5 (S1-S5) and Residents #1 – Residents#12 (R1-R12). LPA Watson toured the facilty with the Wellnes Director Brooke Lamotte and found the facilty clean and in good repair,

CONTINUED ON LIC9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Stephanie Cifuentes
LICENSING EVALUATOR NAME: Troy Watson
LICENSING EVALUATOR SIGNATURE:	DATE: 10/08/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/08/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 11-AS-20250929091754

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245

FACILITY NAME: SAVANT OF SANTA MONICA	FACILITY NUMBER: 198320378
	VISIT DATE: 10/08/2025

NARRATIVE

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Allegation: Staff does not ensure to meet resident's wheelchair accommodations.

On 10/08/2025 LPA Watson interviewed Residents #1- Residents #12 (R1-R12). Out of those interviewed 11 out of 12 residents denied the above allegation. On 10/08/2025 the department conducted interviews with Staff #1 – Staff # 5 (S1 -S5). Of those interviewed 5 out of 5 staff denied the above allegation. LPA Watson requested, obtained and reviewed the Order Summary and it showed that a Drop Arm Bedside Commode with Padded Seat and Backrest for adults was purchased on 09/26/2025 to accommodate the residents need to transport from a wheelchair to the showers. LPA Watson interviewed the Wellness Director Brooke Lamotte and during the interview she stated that accommodations were made to mitigate the problem of resident being able to self-assist movement from a wheelchair to the shower.

Based on the information collected from the facility, observations, interviews, and records analysis, the Department found no evidence to support the above allegation. While the allegation may be valid or have occurred, there is insufficient evidence to establish whether the alleged violation took place or did not. Therefore, the allegation is deemed unsubstantiated.

An exit interview was conducted with the Wellness Director Brooke Lamotte and a copy of this report was given.

SUPERVISORS NAME: Stephanie Cifuentes
LICENSING EVALUATOR NAME: Troy Watson
LICENSING EVALUATOR SIGNATURE:	DATE: 10/08/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/08/2025

LIC9099 (FAS) - (06/04)

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