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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198320378
Report Date: 07/08/2026
Date Signed: 07/08/2026 03:25:52 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/02/2026 and conducted by Evaluator Jose Anguiano
PUBLIC
COMPLAINT CONTROL NUMBER: 11-AS-20260702085008
FACILITY NAME:SAVANT OF SANTA MONICAFACILITY NUMBER:
198320378
ADMINISTRATOR:JOE SALDANAFACILITY TYPE:
740
ADDRESS:1447 17TH STREETTELEPHONE:
(310) 829-5904
CITY:SANTA MONICASTATE: CAZIP CODE:
90404
CAPACITY:174CENSUS: 130DATE:
07/08/2026
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Joe SaldanaTIME COMPLETED:
03:40 PM
ALLEGATION(S):
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Client sustained bruise and injury due to staff neglect or physical abuse.
Staff did not provide healthful and comfortable accomodations
INVESTIGATION FINDINGS:
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On 07/08/2026 around 10:00AM, Licensing Program Analyst (LPA) Jose Anguiano & Licensing Program Manager (LPM) Ulysses Coronel conducted an unannounced complaint investigation. The Department met with the Administrator Joe Saldana and the purpose of the visit was explained.
The investigation consisted of the following:
On 07/08/2026 around 10:00AM, The Department interviewed nine Residents (R1–R9) and seven staff members (S1-S7), including two witnesses (W1-W2). Reviewed facility records Staff roster & Resident roster, Medical emergency/911 log for R1, Incident reports of falls and hospitalizations between June 18th & July 8th, and R1-R3 resident files.
The investigation revealed the following: Regarding the allegation resident sustained bruise and injury due to staff neglect or physical abuse it is being alleged that staff did not prevent residents from being physically abused while in care.
Please see report continuation on (LIC9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ulysses Coronel
LICENSING EVALUATOR NAME: Jose Anguiano
LICENSING EVALUATOR SIGNATURE:

DATE: 07/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/08/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 11-AS-20260702085008
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245
FACILITY NAME: SAVANT OF SANTA MONICA
FACILITY NUMBER: 198320378
VISIT DATE: 07/08/2026
NARRATIVE
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Interviews conducted revealed the following: 8 out of 9 Residents disagreed with the allegation. R1 indicated not knowing how the fall occurred and denied having any injuries. 7 out of 7 Staff disagreed with the allegation. 2 out of 2 Witnesses disagreed with the allegation. Observations revealed the following: During today’s visit the Department observed R1 walking independently and did not appear to be injured or in pain. Records review revealed the following: Incident reports of falls and hospitalizations between June 18th & July 8th did not indicate R1 having any medical emergencies. Review of R1 Medical emergency report indicates that on July 2nd at 10pm R1 called 911 when the police responded and there was no indication of a medical emergency. Based on the evidence gathered, interviews conducted, observations, and records reviewed, although the allegation “resident sustained bruise and injury due to staff neglect or physical abuse” may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is unsubstantiated. Regarding the allegation staff did not provide healthful and comfortable accommodations, it is being alleged that the facilities generators are too loud. Interviews conducted revealed the following: 7 out of 9 Residents disagreed with the allegation. 7 out of 7 Staff disagreed with the allegation. S1 indicated construction workers scheduled noise times take place from 10AM-3pm. S3 stated generator only activates when there is power failure. 2 out of 2 witnesses disagreed with the allegation. Observations revealed the following: During today’s visit the Department did not observe any loud noises inside the facility. Based on the evidence gathered, interviews conducted and observations although the allegation “Staff did not provide healthful and comfortable accommodations” may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is unsubstantiated.

No deficiencies were cited in today’s visit. An exit interview was conducted, and a copy of this complaint report was provided to the Administrator.
SUPERVISORS NAME: Ulysses Coronel
LICENSING EVALUATOR NAME: Jose Anguiano
LICENSING EVALUATOR SIGNATURE:

DATE: 07/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/08/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2