198320378-2-11-2026-11-AS-PMAA-DWENJ2-20260728102935

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198320378
Report Date: 02/11/2026
Date Signed: 02/11/2026 03:36:06 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/05/2026 and conducted by Evaluator Bernadette Allen

COMPLAINT CONTROL NUMBER: 11-AS-20260205100519

FACILITY NAME:	SAVANT OF SANTA MONICA		FACILITY NUMBER:	198320378
ADMINISTRATOR:	NATHANIEL VENZON		FACILITY TYPE:	740
ADDRESS:	1447 17TH STREET		TELEPHONE:	(310) 829-5904
CITY:	SANTA MONICA	STATE: CA	ZIP CODE:	90404
CAPACITY:	174	CENSUS: 134	DATE:	02/11/2026
		UNANNOUNCED	TIME BEGAN:	08:27 AM
MET WITH:	Joe Saldana-Executive Director		TIME COMPLETED:	03:45 PM

ALLEGATION(S):

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Facility is not kept free of pests

INVESTIGATION FINDINGS:

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On 2/11/2026, Licensing Program Analyst (LPA) Bernadette Allen conducted an unannounced visit to initiate and deliver findings for the alleged allegation. LPA identified herself and met with Executive Director Joe Saldana who was informed of the purpose of the visit.

The investigation consisted of:

At 9:00 AM, LPA Allen requested the following documents: Staff roster dated 2/5/2026 and Resident roster dated 2/11/2026. LPA conducted interviews with Resident 1-10 (R1-R10) and attempted interviews with Resident 11 and 12 (R11-R12). LPA Also conducted interviews with Staff Members 1-10 (S1-S10) and obtained work order documents from Bugfree Central Pest Control dated 10/15/2025 and 01/15/2026 listing details of treatments, locations treated in the building and recommendations to eliminate attractants to ensure effectiveness of exclusion measures. Orkin Service Reports dated for 1/9/2026 and 1/23/2026 with details of locations treated and recommendations. Continued

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Stephanie Cifuentes
LICENSING EVALUATOR NAME: Bernadette Allen
LICENSING EVALUATOR SIGNATURE:	DATE: 02/11/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/11/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 11-AS-20260205100519

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245

FACILITY NAME: SAVANT OF SANTA MONICA	FACILITY NUMBER: 198320378
	VISIT DATE: 02/11/2026

NARRATIVE

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The interviews conducted with staff and residents revealed that the administration staff has and will continue to have a plan in place utilizing their pest control measures to eliminate the mice/pest problems.

LPA also conducted a tour of the facility which consisted of the hallways and staircase between the 1^st and 2^nd floors, bedrooms 29,18,36,72,1,31,55, 59 and 62. During the observations LPA did not see any signs of rodent droppings, holes in the walls or sightings of any mice/rodents during the inspection.

Based on interviews conducted, records reviewed and observations, the preponderance of evidence standard has not been met. Which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is Unsubstantiated.

An exit interview was conducted where this report was discussed and provided to Joe Saldana Executive Director at the conclusion of the visit with appeal rights.

SUPERVISORS NAME: Stephanie Cifuentes
LICENSING EVALUATOR NAME: Bernadette Allen
LICENSING EVALUATOR SIGNATURE:	DATE: 02/11/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/11/2026

LIC9099 (FAS) - (06/04)

Page: 3 of 3

Control Number 11-AS-20260205100519

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245

FACILITY NAME: SAVANT OF SANTA MONICA	FACILITY NUMBER: 198320378
	VISIT DATE: 02/11/2026

NARRATIVE

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LPA also conducted a tour of the facility which consisted of the hallways, staircase between the 1st and 2nd floors, and bedrooms 29,18,36,72,1,31,55, 59 and 62.
The investigation revealed the following:

Allegation 1: Facility is not kept free of pests

On 2/11/2026, LPA attempted to interview residents 1(R1) and residents (R2) but they were not at the facility during the investigation.

The interviews with R3- R12 (R3–R12) stated that they have not personally experienced seeing mice/pests themselves in their room or in the facility, but they have heard others complaining about seeing mice. When asked for details of who and when the mice sightings occurred the residents could not provide details. When asked, have they observed exterminators in the facility 10 out of 12 residents stated that they have seen exterminators at the facility often.
LPA conducted interviews with staff members 1-12 (S1–S12) and 12 out of 12 staff members stated that they have not personally observed mice/pests within the facility; however, they have heard reports from residents regarding the presence of mice or other pests in the building/bedrooms. When asked whether pest control services have been utilized to address these concerns, all twelve staff members confirmed that they have observed pest control companies providing services at the facility to address mice/pests issues.

LPA has also obtained work order documents from Bugfree Central Pest Control dated 10/15/2025 and 01/15/2026 listing details of treatments, locations treated in the building and recommendations to eliminate attractants to ensure effectiveness of exclusion measures. As well as Orkin Service Reports dated 1/9/2026 and 1/23/2026 with details of locations treated and recommendations.

Continued

SUPERVISORS NAME: Stephanie Cifuentes
LICENSING EVALUATOR NAME: Bernadette Allen
LICENSING EVALUATOR SIGNATURE:	DATE: 02/11/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/11/2026

LIC9099 (FAS) - (06/04)

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