198320378-7-22-2026-11-AS-PMAA-DWWPM5-20260813112545

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198320378
Report Date: 07/22/2026
Date Signed: 07/22/2026 10:16:59 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/13/2026 and conducted by Evaluator Bernadette Allen

COMPLAINT CONTROL NUMBER: 11-AS-20260113091403

FACILITY NAME:	SAVANT OF SANTA MONICA		FACILITY NUMBER:	198320378
ADMINISTRATOR:	NATHANIEL VENZON		FACILITY TYPE:	740
ADDRESS:	1447 17TH STREET		TELEPHONE:	(310) 829-5904
CITY:	SANTA MONICA	STATE: CA	ZIP CODE:	90404
CAPACITY:	174	CENSUS: 128	DATE:	07/22/2026
		UNANNOUNCED	TIME BEGAN:	08:05 PM
MET WITH:	Joe Saldana-Administrator		TIME COMPLETED:	10:30 PM

ALLEGATION(S):

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Licensee does not ensure that facility is maintained in a good condition.
Licensee does not ensure that the facility is kept free from mold.
Licensee does not ensure that the facility is free of clutter.

INVESTIGATION FINDINGS:

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On 7/22/2026, Licensing Program Analyst (LPA) Bernadette Allen conducted an unannounced visit to deliver the findings for the alleged allegations. LPA met with Administrator Joe Saldana- Administrator and LPA explained the purpose of the visit.

The investigation consisted of the following:

On 1/20/2026, LPA conducted interviews with Staff members 1-7 (S1-S7), Residents 1-8 (R1-R8) and attempted to interview residents 9-13 (R9-R13). LPA reviewed/obtained Orkin work orders from 4/11/2025 through 1/9/2026 which indicated there were treatments of rodents, and all other pests, along with a work order from Bug free Central Inc. Dated 1/15/2026 which also indicates services for bedbugs were provided on 1/6/2026.
LPA toured the building and observed renovations being conducted throughout the facility and observed the following rooms 2,9,11,21,30,31,32, 39,43,45,46, 64,65,57,59,73, 80, and 86.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Stephanie Cifuentes
LICENSING EVALUATOR NAME: Bernadette Allen
LICENSING EVALUATOR SIGNATURE:	DATE: 07/22/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 11-AS-20260113091403

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245

FACILITY NAME: SAVANT OF SANTA MONICA	FACILITY NUMBER: 198320378
	VISIT DATE: 07/22/2026

NARRATIVE

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The investigation revealed the following:

Allegation 1: Licensee does not ensure that facility is maintained in a good condition.

On 1/20/2026 LPA conducted interview with Staff members 1-7 (S1-S7) and 7 out of 7 staff stated that the facility is maintained in good condition residents rooms are cleaned daily and the facility common areas are cleaned throughout the day, however when issues or concerns need to be addressed the maintenance director Frank is informed, and the repairs are usually made immediately. Additionally, residents have not informed them of any issues/or concerns.

LPA also conducted interviews with Residents 1-8 (R1-R8) and attempted to interview residents 9-13 (R9-R13). The interviews with residents R1-R8 revealed that they have not had any issues or concerns and when staff members are informed of a problem their issues or concerns are addressed. They also stated they believe the facility is maintained in good condition.

On 1/20/2026, LPA did not observe any clutter, debris or obstructions throughout the facility or in residents’ rooms it appeared that the facility and rooms appeared to be maintained in good condition.

Allegation 2: Licensee does not ensure that the facility is kept free from mold.

On 1/20/2026 LPA conducted interview with Staff members 1-7 (S1-S7) and 7 out of 7 staff stated that there were leaks in the ceiling in three (3) rooms and mold was not observed, however the maintenance director Frank was informed, and the repairs were made immediately.

LPA also conducted interviews with Residents 1-8 (R1-R8) and attempted to interview residents 9-13 (R9-R13). The interviews with residents R1-R3 revealed that there were leaks in their rooms but there was no visible mold and Frank was informed and repairs were immediately repaired. R4-R8 stated that they have not had any leaks or mold in their room. The remaining residents, R9-R13, were not available to be interviewed during the investigation.

On 1/20/2026, LPA did not observe any of the following deteriorating dry wall scattered on the floor, clutter, or a visible hole in the ceiling, or mold growth on the ceiling surface throughout the facility or in residents’ rooms. It appeared that all repairs were made on or before 1/20/2026.

SUPERVISORS NAME: Stephanie Cifuentes
LICENSING EVALUATOR NAME: Bernadette Allen
LICENSING EVALUATOR SIGNATURE:	DATE: 07/22/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 11-AS-20260113091403

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245

FACILITY NAME: SAVANT OF SANTA MONICA	FACILITY NUMBER: 198320378
	VISIT DATE: 07/22/2026

NARRATIVE

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Allegation 3: Licensee does not ensure that the facility is free of clutter.

On 1/20/2026 LPA conducted interview with Staff members 1-7 (S1-S7) and 7 out of 7 staff stated that there are a few residents in the facility that will not always allow staff to assist with cleaning of their rooms, but residents are encouraged and informed of their agreement regarding keeping their living area free of clutter or obstructions and residents will usually allow them to assist in their presence. The 7 staff members stated that the facility and residents’ rooms are cleaned daily and the facility is cleaned throughout the day.

LPA also conducted interviews with Residents 1-8 (R1-R8) and attempted to interview residents 9-13 (R9-R13). The interviews with residents R1-R8 revealed that their room is free of clutter, and they have not seen the facility with clutter additionally all 8 residents stated housekeeping cleans their room and the facility daily. The remaining residents, R9-R13, were not available to be interviewed during the investigation.

On 1/20/2026, LPA did not observe any clutter, debris or obstructions throughout the facility or in residents’ rooms and it appeared that the facility and rooms appeared to be maintained in good condition. Record from the City of Santa Monica Community Development Department dated 1/15/2026 reflects that room 73 is habitable.

Based on interviews, documentation and observations during the investigation, the above allegation is found to be Unsubstantiated; meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where this report was discussed and provided to Joe Saldana- Administrator at conclusion of the visit with appeal rights.

SUPERVISORS NAME: Stephanie Cifuentes
LICENSING EVALUATOR NAME: Bernadette Allen
LICENSING EVALUATOR SIGNATURE:	DATE: 07/22/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2026

LIC9099 (FAS) - (06/04)

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