198320378-7-28-2026-11-AS-PMAA-DXBSTX-20260826141017

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198320378
Report Date: 07/28/2026
Date Signed: 07/28/2026 04:35:33 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/20/2026 and conducted by Evaluator Regina Cloyd

PUBLIC

COMPLAINT CONTROL NUMBER: 11-AS-20260720131801

FACILITY NAME:	SAVANT OF SANTA MONICA		FACILITY NUMBER:	198320378
ADMINISTRATOR:	JOE SALDANA		FACILITY TYPE:	740
ADDRESS:	1447 17TH STREET		TELEPHONE:	(310) 829-5904
CITY:	SANTA MONICA	STATE: CA	ZIP CODE:	90404
CAPACITY:	174	CENSUS: 128	DATE:	07/28/2026
		UNANNOUNCED	TIME BEGAN:	08:19 AM
MET WITH:	Joe Saldana		TIME COMPLETED:	04:50 PM

ALLEGATION(S):

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Staff are not providing resident with their records.

INVESTIGATION FINDINGS:

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On 07/28/26, Licensing Program Analyst (LPA) Regina Cloyd conducted a subsequent visit to gather information regarding the above allegation. LPA met with Executive Director Joe Saldana and Staff.

Investigation consisted of the following: On 07/27/26, the Department obtained Personnel Record, Register of Residents, Unusual Incident Report (03/13/26), Application for up to 72 hour Assessment, Evaluation, and Crisis Intervention or Placement for Evaluation and Treatment (03/12/26), and Warning Letter (02/24/26). LPA interviewed Staff #1 – 5 and Resident #2 – 6. On 07/28/26, the Department obtained Face Sheet and Emergency Info, CalAIM Tier Level Assessment Form (10/24/25), Preplacement Appraisal Information (11/15/25), Medical Assessment (06/06/25), Notice of Pay Basic Services Fees in Ten Day or Quit in Thirty (01/20/26), Email Correspondence (04/17/26), and Email Correspondence (06/25/26). LPA interviewed Staff #6 - #8 and Resident #7 - #11. Note: Resident #1 no longer lives at the facility.

Continue to LIC9099-C.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Ulysses Coronel
LICENSING EVALUATOR NAME: Regina Cloyd
LICENSING EVALUATOR SIGNATURE:	DATE: 07/28/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/28/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 11-AS-20260720131801

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245

FACILITY NAME: SAVANT OF SANTA MONICA	FACILITY NUMBER: 198320378
	VISIT DATE: 07/28/2026

NARRATIVE

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Investigation revealed the following:

Allegation: Staff are not providing resident with their records. It is alleged the facility is not providing Resident #1 (R1) with medical records. Record review revealed the following: Review of R1’s record includes CalAIM Tier Level Assessment Form (10/24/25), Preplacement Appraisal Information (11/15/25) and Medical Assessment (06/06/25). Review of Email Correspondence revealed R1 requested for inventory to be delivered (04/17/26). A former Staff informed R1 that R1 would need to pick up items within 30 days. Review of Email Correspondence (06/25/26) revealed R1 moved out on 03/16/26. R1 came back with a friend and spoke with former Staff and collected belongings. Executive Director indicated, per former Staff, R1 had already taken everything R1 wanted. Another former Staff looked in storage and did not find anything. Plus it was beyond thirty days. Interviews revealed the following: Five out of five staff interviews (S2 – S6) disagree with the allegation. The Executive Director (S1) and Resident Service Director (S5) indicated R1 has not requested documents but inventory items only. The Business Office Manager (S7) indicated R1 has not requested documents. Seven out of seven resident interviews (R2 - R3, R7 – R11) disagree with the allegation.

Regarding the allegation, “Staff are not providing resident with their records,” based on record review and interviews, the preponderance of evidence standard has not been met, therefore the above allegation(s) is found to be unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies cited.

An exit interview was conducted and a copy of this report was provided to the Executive Director Joe Saldana.

SUPERVISORS NAME: Ulysses Coronel
LICENSING EVALUATOR NAME: Regina Cloyd
LICENSING EVALUATOR SIGNATURE:	DATE: 07/28/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/28/2026

LIC9099 (FAS) - (06/04)

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