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25 | Licensing Program Analyst, (LPA) arrived on August 12, 2026, for an unannounced inspection to follow up on a substantiated allegation of complaint investigation.
On May 1, 2026, the Department concluded a complaint investigation regarding the following allegations: Resident sustained multiple fractures while in care and staff did not seek timely medical attention for the resident in care.
The licensee was cited for California Code of Regulations (CCR) § 87466 Observation of the Resident; CCR § 87468.1(a)(2) Personal Rights of Residents in All Facilities.
At the time of the complaint visit on May 1, 2026, an immediate civil penalty of $ 500 was issued and the licensee was informed that an additional civil penalty might be assessed based on Health and Safety Code § 1569.49(f).
The Department has concluded an analysis and has determined that a civil penalty is warranted for serious bodily injury. The Welfare and Institutions Code Section 15610.67 defines bodily injury as “an injury involving extreme physical pain, substantial risk of death, or protracted loss or impairment of a function of a bodily member, organ, or of mental faculty, or requiring medical intervention, including but not limited to, hospitalization, surgery, or physical rehabilitation.” This is evidenced by the facility failing to provide appropriate care, proper assistance and supervision, implement a Plan of Care to ensure R1's safety and prevent injuries, and obtain a physician assessment for the resident prior to admission which resulted in serious bodily injury requiring hospitalization for multiple injuries [brain bleeds and fractures (rib & hip).
Evaluation Report continues LIC 809-C
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