198320433-2-24-2026-11-AS-RORN-DSJKRA-20260326080733

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198320433
Report Date: 02/24/2026
Date Signed: 02/24/2026 03:10:19 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/18/2026 and conducted by Evaluator Felisa Shirley

PUBLIC

COMPLAINT CONTROL NUMBER: 11-AS-20260218154628

FACILITY NAME:	OCEANVIEW LIVING OF SAN PEDRO		FACILITY NUMBER:	198320433
ADMINISTRATOR:	SABINA NAYBERG		FACILITY TYPE:	740
ADDRESS:	2100 SOUTH WESTERN AVENUE		TELEPHONE:	(310) 548-0625
CITY:	SAN PEDRO	STATE: CA	ZIP CODE:	90732
CAPACITY:	86	CENSUS: 66	DATE:	02/24/2026
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Maria Galvan, Administrator		TIME COMPLETED:	04:00 PM

ALLEGATION(S):

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Facility staff do not ensure that residents are provided with activities

INVESTIGATION FINDINGS:

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On 2/24/26, Licensing Program Analyst (LPA) Felisa Shirley conducted an unannounced visit to this facility. LPA was met by the Administrator, Maria Galvan and explained the purpose of the visit is to investigate and deliver findings for the allegations mentioned above. LPA was granted access to the facility.

The investigation consisted of the following:
On 2/24/26 LPA Shirley reviewed copies of the following records: Staff and Resident Roster, and facility Activity Calendar. LPA Felisa Shirley conducted a tour of the facility. LPA Shirley interviewed Staff 1 – Staff- 7(S1 – S7), and Resident -1 – Resident - 6(R1-R6).

Con'd on 9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Stephanie Cifuentes
LICENSING EVALUATOR NAME: Felisa Shirley
LICENSING EVALUATOR SIGNATURE:	DATE: 02/24/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/24/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 11-AS-20260218154628

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245

FACILITY NAME: OCEANVIEW LIVING OF SAN PEDRO	FACILITY NUMBER: 198320433
	VISIT DATE: 02/24/2026

NARRATIVE

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The investigation revealed the following:

Allegation: Facility staff do not ensure that residents are provided with activities

It is being reported that staff has not provided daily activities for residents for the last several months. On 2/24/26, LPA Felisa Shirley observed and was given a copy of the Activity Calendar Flyer. LPA Shirley toured this facility with Administrator, Maria Galvan. Upon entry to the 1^st Floor, Assisted Living, LPA Shirley observed the Ocean View Living Activity Calendar for February 2026 posted on the wall. Per interview, 2/24/26, the Administrator stated the former Activities Director has accepted a promotion, so S6 is assisting with activities while they await the final background clearance of the new Activity Director. During the tour of the facility on 2/24/26, LPA Shirley observed S6 in the Activity room chatting with a resident engaged in loom work. Per interview, on 2/24/26, S6 confirmed she provides on-request nail services, arts and crafts, and karaoke for residents. S6 also shared photos from last week’s Valentine’s dance and outlined plans for upcoming St. Patrick’s Day activities. Upon entry to the 2^nd Floor, Memory Care, LPA Shirley observed residents sitting, watching and laughing at a television program. On 2/24/26, LPA Shirley observed a resident completely engrossed in a word search puzzle at a table. Per interview, 2/24/26, with staff member that was assigned to 2^nd floor, S2 stated she recommends activities based on the residents abilities and interest.

LPA interviewed staff 1 – staff 7 (S-1 – S-7). Of those interviewed 7 out of 7 denied the allegation. LPA interviewed resident 1 – resident 6 (R1 – R6). Of those who interviewed 6 out of 6 denied the allegation.

Based on information gathered, LPA did not find sufficient evidence to support the allegation “Facility staff do not ensure that residents are provided with activities,” therefore, the allegation is unsubstantiated.

No deficiencies were cited for these allegations.

An exit interview was conducted and a copy of this report was provided to the Administrator, Maria Galvan.

SUPERVISORS NAME: Stephanie Cifuentes
LICENSING EVALUATOR NAME: Felisa Shirley
LICENSING EVALUATOR SIGNATURE:	DATE: 02/24/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/24/2026

LIC9099 (FAS) - (06/04)

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