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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198400116
Report Date: 01/08/2026
Date Signed: 01/08/2026 11:04:51 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/10/2025 and conducted by Evaluator Dayna Chambers
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20251110153104
FACILITY NAME:LONGWOOD FAMILY CHILD CAREFACILITY NUMBER:
198400116
ADMINISTRATOR:ELEXIS LONGWOODFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(310) 344-5339
CITY:LONG BEACHSTATE: CAZIP CODE:
90807
CAPACITY:12CENSUS: 5DATE:
01/08/2026
UNANNOUNCEDTIME BEGAN:
10:45 AM
MET WITH:Elexis Longwood, LicenseeTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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ratio and capacity
INVESTIGATION FINDINGS:
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On January 8, 2026, at 8:30am Licensing Program Analysts (LPA) Dayna Chambers and (LPA: Alicia Mooberry conducted an unannounced complaint inspection at the facility above. Upon arrival, the assistant, Sophia Hernandez was present with 4 infants and 1 toddler. LPA met with Licensee Elexis Longwood who arrived approximately 10 minutes later. LPA observed 5 children upon arrival. LPA informed the Licensee of the reason of the visit. This large family homes maximum capacity is 12 children. LPAs collected LIC9040 children’s roster and reviewed files. During this investigation, LPA conducted interviews with parents and staff. The complaint alleges Licensee is over capacity and ratio. Based on observations and record review on 11/13/2025 and today's date of 01/08/26, the allegation is substantiated. Based on the maximum capacity of 12, LPAs observed 4 infants and 1 toddler in care with an assistant upon arrival. Licensee arrived about 10 minutes after LPA Chambers arrived. Staff #1 was alone with the children. Based on observations and record review, the “preponderance of the evidence” standard has been met. The allegation of ratio and capacity is substantiated.
A notice of site visit was provided and must remain posted for 30 days. Exit interview conducted and report was reviewed with the licensee Elexis Longwood.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Dayna Chambers
LICENSING EVALUATOR SIGNATURE:

DATE: 01/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/08/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 54-CC-20251110153104
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: LONGWOOD FAMILY CHILD CARE
FACILITY NUMBER: 198400116
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/08/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
01/08/2026
Section Cited
CCR
102416.5(d)
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102416.(d) capacity and ratio (d) For a Large Family Child Care Home, the maximum number of children for whom care may be provided at any one time when there is an assistant provider in the home,...
This requirement is not met as evidenced by:
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Licensee will take the TSP training for ratio and capacity, watch department video. LPA provided technical assistant because she stated she was not aware of the small and large capacity differences.
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Based on observation and record review, This is a large family home maximum capacity 12, LPAs observed 4 infants and 1 toddler with Staff #1 and licensee was not home. Which poses an immediate Health, Safety, or Personal Rights Risk to children in care.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Dayna Chambers
LICENSING EVALUATOR SIGNATURE:

DATE: 01/08/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/08/2026
LIC9099 (FAS) - (06/04)
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