198400116-4-2-2026-54-CC-WBIS-DSSVAW-20260403161637

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198400116
Report Date: 04/02/2026
Date Signed: 04/02/2026 11:41:14 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/31/2025 and conducted by Evaluator Alicia Mooberry

PUBLIC

COMPLAINT CONTROL NUMBER: 54-CC-20251231095500

FACILITY NAME:	LONGWOOD FAMILY CHILD CARE		FACILITY NUMBER:	198400116
ADMINISTRATOR:	ELEXIS LONGWOOD		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(310) 344-5339
CITY:	LONG BEACH	STATE: CA	ZIP CODE:	90807
CAPACITY:	12	CENSUS: 5	DATE:	04/02/2026
		UNANNOUNCED	TIME BEGAN:	09:45 AM
MET WITH:	Elexis Longwood, Licensee		TIME COMPLETED:	11:45 AM

ALLEGATION(S):

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Licensee operates beyond ratio and capacity requirements
Licensee does not allow parents to enter the home while their children are in care
Licensee is not present in the home the required 80% of operating hours
Licensee allows smoking in the home while children are in care

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Alicia Mooberry conducted an unannounced complaint inspection on 4/2/26. LPA arrived at the facility at 9:45am to deliver the findings for the above allegations. Upon arrival LPA met with Assistant Sophia Hernandez. LPA observed, 4 infants with 1 qualified staff. The licensee, Elexis Longwood arrived 10 minutes later with 1 children (age 4). Licensee and Staff 1 have the required background clearance. LPA observed the home to operate within the required ratio and capacity.

The complainant reported the Licensee operates beyond ratio and capacity requirements. Licensee does not allow parents to enter the home while their children are in care, Licensee is not present in the home the required 80% of operating hours and Licensee allows smoking in the home while children are in care.
During the course of the investigation, Licensing staff conducted interviews with witnesses, licensee and staff, reviewed records and recorded obervations. Based on the information obtained there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are found to be unsubstantiated. ----Page 1 of 2

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Alicia Mooberry
LICENSING EVALUATOR SIGNATURE:	DATE: 04/02/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/02/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 54-CC-20251231095500

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: LONGWOOD FAMILY CHILD CARE	FACILITY NUMBER: 198400116
	VISIT DATE: 04/02/2026

NARRATIVE

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On 1/8/26 and 4/2/26 Licensing staff conducted unannounced visits and recorded observations. During visits LPA Mooberry observed the home was observed to be clean and orderly with no smell of smoke.

On 1/8/26 LPA Chambers observed 4 infants in care with 1 staff, the home was observed to be operating out of ration, the deficiency was addressed on a previous report.

Two witnesses interviews stated they are able to enter the home while their children are in care and did not corroborate the reported allegations. The reporting party was anonymous and not able to be contacted.

Based on interviews conducted during this investigation, observations made and records reviewed all four allegations are found to be unsubstantiated, Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur.

No deficiencies cited during inspection.

Exit interview was conducted with Elexis Longwood including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site inspection by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Alicia Mooberry
LICENSING EVALUATOR SIGNATURE:	DATE: 04/02/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/02/2026

LIC9099 (FAS) - (06/04)

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