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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198400239
Report Date: 05/13/2025
Date Signed: 05/13/2025 01:25:11 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/07/2025 and conducted by Evaluator Claudia Kam
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20250407231238
FACILITY NAME:MUNDY FAMILY CHILD CAREFACILITY NUMBER:
198400239
ADMINISTRATOR:ISABEL MUNDYFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(213) 327-8178
CITY:LOS ANGELESSTATE: CAZIP CODE:
90018
CAPACITY:14CENSUS: 5DATE:
05/13/2025
UNANNOUNCEDTIME BEGAN:
09:35 AM
MET WITH:Isabel MundyTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Licensee did not provide adequate supervision to the daycare children
INVESTIGATION FINDINGS:
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On 5/13/2025 at 9:35 AM Licensing Program Analyst (LPA) Claudia Kam conducted an Unannounced Complaint Inspection for the purpose of delivering findings for the above allegations. LPA announced purpose of inspection and was allowed entry to facility by licensee Isabel Mundy, who guided analyst on a tour of the facility. There were 5 children present with 1 staff and licensee upon arrival.

During the investigation LPA obtained a copy of the facility roster, a copy of the employee roster and reviewed staff files and conducted interviews with parents, children and staff.

Based on the LPA’s observations, interviews, and record review it was found that there is supervision at the facility. Parent interviews did not confirm allegations, parents reported satisfaction with the daycare and no concerns, LPA observed sufficient staff, with licensee and assistant present and 10 children enrolled, all areas of care are open concept allowing for observation of children from different areas and angles.
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Unsubstantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Claudia Kam
LICENSING EVALUATOR SIGNATURE:

DATE: 05/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20250407231238
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: MUNDY FAMILY CHILD CARE
FACILITY NUMBER: 198400239
VISIT DATE: 05/13/2025
NARRATIVE
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LPA confirmed and witnessed a routine for diaper changing and bathroom breaks to ensure supervision while in enclosed spaces. LPA observed enclosed rooms for nap and diaper changing are kept closed when not in use. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies will be cited today 5/13/2025.
A notice of site visit was given and must remain posted for 30 days.

Exit interview was conducted with Isabel Mundy, including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role.

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SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Claudia Kam
LICENSING EVALUATOR SIGNATURE:

DATE: 05/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/13/2025
LIC9099 (FAS) - (06/04)
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