198400296-6-18-2024-54-CC-VCOK-D6LSUB-20240626141049

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198400296
Report Date: 06/18/2024
Date Signed: 06/18/2024 11:39:38 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/21/2024 and conducted by Evaluator Jeanette Estrada

COMPLAINT CONTROL NUMBER: 54-CC-20240321162156

FACILITY NAME:	BRIGHT FUTURE PRESCHOOL ACADEME		FACILITY NUMBER:	198400296
ADMINISTRATOR:	DR. LINDA J. JOHNSON NCC		FACILITY TYPE:	850
ADDRESS:	11910 ALONDRA BLVD		TELEPHONE:	(657) 337-6750
CITY:	NORWALK	STATE: CA	ZIP CODE:	90650
CAPACITY:	30	CENSUS: 3	DATE:	06/18/2024
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Licensee Dr. Linda Johnson		TIME COMPLETED:	11:50 AM

ALLEGATION(S):

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Staff do not provide adequate food service to daycare children
Staff do not ensure outdoor play area is safe for daycare children
Staff do not ensure dishes used for eating/drinking are cleaned and sanitized

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPAs) Jeanette Estrada and Jonnisha Culbert conducted an unannounced complaint inspection. LPAs met with Licensee Dr. Linda Johnson and informed her of the reason for the visit. LPAs observed a total of five children with one staff in the preschool classroom.

During the investigation, LPAs conducted interviews and observations regarding the allegations above.
LPAs obtained photographs of meals provided in the facility. Photographs contained juice pouches, dessert snacks, chips, etc. During the visit conducted on 3/26/24, LPA J. Estrada and J. Culbert both observed children being served a dessert snack which appeared to be a honey bun as well as a juice pouch. Food items such as these do not meet the requirements for required meals. LPAs obtained menus for the month of May 2024 and June 2024. Menus listed appropriate food choices which do meet the requirements.

_Continued on page 2_

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Valarie Cook	TELEPHONE: (323) 513-3858
LICENSING EVALUATOR NAME: Jeanette Estrada	TELEPHONE: (323) 229-6521
LICENSING EVALUATOR SIGNATURE:	DATE: 06/18/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/18/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 54-CC-20240321162156

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: BRIGHT FUTURE PRESCHOOL ACADEME	FACILITY NUMBER: 198400296
	VISIT DATE: 06/18/2024

NARRATIVE

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During the same visit, LPAs observed several broken toys on grassy area in the preschool playground. Per the Director, preschool children had not been allowed to play in the grassy area due to the condition of the toys. Other staff interviews did not corroborate the Director’s statement. Per other staff interviews, children had used the grassy area the previous day.

LPAs conducted subsequent visits on 4/9/24 and 5/20/24 and observed the outdoor play area to be free of broken toys. LPAs did not observe broken toys during today’s visit on 6/18/24.

LPAs observed children’s water cups during the visit on 3/26/24. Based on interviews conducted, the water cups were not cleaned daily. One interview revealed that one child’s cup had dry milk and it was difficult to scrub out. The facility has since switched over to providing disposable cups for children to use.

Although the facility has since corrected the issues with the allegations, the preponderance of evidence has been met, therefore the allegations are substantiated. California Code of Regulations, (Title 22, Division 12, Chapter 1), are being cited on the attached LIC 9099D.

The notice of site visit was provided and must be posted for 30 days.
Exit interview conducted and a copy of the report and appeal rights were provided to the Licensee, Dr. Linda Johnson.

SUPERVISOR'S NAME: Valarie Cook	TELEPHONE: (323) 513-3858
LICENSING EVALUATOR NAME: Jeanette Estrada	TELEPHONE: (323) 229-6521
LICENSING EVALUATOR SIGNATURE:	DATE: 06/18/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/18/2024

LIC9099 (FAS) - (06/04)

Page: 2 of 4

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/21/2024 and conducted by Evaluator Jeanette Estrada

COMPLAINT CONTROL NUMBER: 54-CC-20240321162156

FACILITY NAME:	BRIGHT FUTURE PRESCHOOL ACADEME		FACILITY NUMBER:	198400296
ADMINISTRATOR:	DR. LINDA J. JOHNSON NCC		FACILITY TYPE:	850
ADDRESS:	11910 ALONDRA BLVD		TELEPHONE:	(657) 337-6750
CITY:	NORWALK	STATE: CA	ZIP CODE:	90650
CAPACITY:	30	CENSUS: 3	DATE:	06/18/2024
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Licensee Dr. Linda Johnson		TIME COMPLETED:	11:50 AM

ALLEGATION(S):

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Staff yell at daycare children

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPAs) Jeanette Estrada and Jonnisha Culbert conducted an unannounced complaint inspection. LPAs met with Licensee Dr. Linda Johnson and informed her of the reason for the visit. LPAs observed a total of three children with one staff in the preschool classroom.

During the investigation, LPAs conducted interviews with staff and parents regarding the allegation listed above. Interviews conducted did not corroborate the allegation. Interviews revealed that at times children are spoken to loudly to get their attention, but it is not done so in an inappropriate manner.
Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

A notice of site visit was given and must remain posted for 30 days.
Exit interview conducted and a copy of the report and appeal rights were provided to the Licensee, Dr. Linda Johnson.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Valarie Cook	TELEPHONE: (323) 513-3858
LICENSING EVALUATOR NAME: Jeanette Estrada	TELEPHONE: (323) 229-6521
LICENSING EVALUATOR SIGNATURE:	DATE: 06/18/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/18/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 3 of 4

Control Number 54-CC-20240321162156

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: BRIGHT FUTURE PRESCHOOL ACADEME	FACILITY NUMBER: 198400296
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 06/18/2024

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 06/25/2024 Section Cited CCR 101227(a)(1)	1 2 3 4 5 6 7	In child care centers providing meals...the following shall apply:Each meal shall include..the amount of food components as specified by Title 7, Code of Federal Regulations, Part 226.20, (Revised January 1, 1990) Requirements for Meals, for the age group served.	1 2 3 4 5 6 7	Licensee will submit copies of food menus including breakfast, lunch, snacks and will submit photos of food being served by the due date.
	8 9 10 11 12 13 14	This requirement is not met as evidenced by: Based on interview and observation the Licensee did not comply in the section cited above. Licensee did not provide food which met the requirements. This poses a potential risk to the health and safety of children in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Valarie Cook	TELEPHONE: (323) 513-3858
LICENSING EVALUATOR NAME: Jeanette Estrada	TELEPHONE: (323) 229-6521
LICENSING EVALUATOR SIGNATURE:	DATE: 06/18/2024

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/18/2024

LIC9099 (FAS) - (06/04)

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