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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198400421
Report Date: 03/13/2023
Date Signed: 03/13/2023 12:03:49 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK S WEST, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/12/2022 and conducted by Evaluator Randy Derraco
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20221212150319
FACILITY NAME:AMARO FAMILY CHILD CAREFACILITY NUMBER:
198400421
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 2DATE:
03/13/2023
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Licensee - Mario AmaroTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Licensee handled child in a rough manner
Licensee hit child
INVESTIGATION FINDINGS:
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Licensing program analyst (LPA) Randy Derraco conducted an unannounced complaint inspection to the above mentioned facility on 03/13/23. LPA arrived at the facility at 9:30 AM and met with licensee, Mario Amaro, who guided analyst on a tour of the facility. LPA observed an assistant and two children in care. The purpose of this visit is too deliver complaint findings to the licensee. The home was observed to be clean and in good repair.

During the course of the investigation, LPA reviewed documents, made observations, and conducted interviews. LPA was unable to corroborate that the Licensee handled children in a rough manner and that the licensee hit a child in care. LPA was unable to qualify any child during interviews due to age of the child and their ability to speak. Parents interviewed disclosed that they did not have any concerns with how their child is being treated at day care and that they would, or have, recommended this day care to their family and friends. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Randy Derraco
LICENSING EVALUATOR SIGNATURE:

DATE: 03/13/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20221212150319
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK S WEST, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: AMARO FAMILY CHILD CARE
FACILITY NUMBER: 198400421
VISIT DATE: 03/13/2023
NARRATIVE
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A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted, appeal rights provided and report was reviewed with the licensee Mario Amaro.

SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Randy Derraco
LICENSING EVALUATOR SIGNATURE:

DATE: 03/13/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2