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25 | On 06/22/2023 at 11:25 AM, Licensing Program Analyst (LPA) Katrina Chicote conducted an Unannounced-Case Management inspection to follow up on several incidents that was reported to The Department. Upon arrival, LPA disclosed the purpose of inspection with Karen Munoz, Licensee's Assistant, who allowed entry to facility. Assistant states that Licensee had just left to run some errands. LPA observed 11 children, three of which are infants, and an additional Assistant present during today's inspection. LPA observed all adults present in the home have criminal record clearance at time of inspection.
On 03/14/2023, an unusual incident was anonymously reported The Department via online complaint hotline regarding an incident with the neighbors and concerns alleging supervision, capacity, and personal rights of the children at the facility.
On 06/14/2023, additional incident was reported anonymously to The Department via online complaint hotline regarding an incident that involved a neighbor breaking Licensee's car window. Additional information was again provided expressing concerns alleging supervision, capacity, and personal rights of the children at the facility.
LPA conducted interviews at time of inspection. Corroborating information was provided of an incident in regards to the neighbor causing disturbance to the facility outside of operating hours. Interview with Licensee's Assistant states that neighbor broke Licensee's car window and throws items such as small metal pieces over at the facility. Licensee interview states these items are thrown on front lawn only.
Unusual incidents described in reports were not reported to The Department by Licensee within 24 hours of incidents and no written report received within seven days of incidents. LPA notified Licensee of requirement to report unusual incidents to The Department by calling main line and reporting to On Duty worker or submitting via email at MPSWIncidentReports@dss.ca.gov using the LIC 624B). LPA provided technical support on reporting requirements.
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