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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198400485
Report Date: 03/13/2025
Date Signed: 03/13/2025 01:11:42 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/21/2025 and conducted by Evaluator Franchesca White
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20250121160957
FACILITY NAME:ARMOR FAMILY CHILD CAREFACILITY NUMBER:
198400485
ADMINISTRATOR:ARMOR, COJUANAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(323) 251-1319
CITY:LOS ANGELESSTATE: CAZIP CODE:
90062
CAPACITY:14CENSUS: 0DATE:
03/13/2025
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Cojuana Armor, LicenseeTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Personal Rights (3)
Reporting Requirements
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Franchesca White arrived at the above facility for the purpose of delivering the findings of a complaint investigation. LPA White announced the purpose of the visit and was granted entry into the facility by Licensee Cojuana Armor. Census was taken.

This complaint was investigated by Community Care Licensing Investigation Branch (IB) Investigator, Hector. The IB investigation consisted of interviews with the Licensee, witnesses as well as documentation review.

During the investigation, Licensee admitted knowing that uncleared Adult 1 had a prior criminal background and was allowed to work at the facility “advertising” for the childcare.

Uncleared Adult 1 was arrested on January 15, 2025, for conduct which is inimical, and the Licensee failed to report this to the department.
.......................................................Report Continues 1 of 2 Pages...............................................................
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Franchesca White
LICENSING EVALUATOR SIGNATURE:

DATE: 03/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 54-CC-20250121160957
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: ARMOR FAMILY CHILD CARE
FACILITY NUMBER: 198400485
VISIT DATE: 03/13/2025
NARRATIVE
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It was determined that the Licensee submitted fingerprints for Derrick Thompson to Community Care Licensing. However, did not receive clearance to work or be associated to the facility. Per Los Angeles Police Department (LAPD) report, Thompson reported living and working at the facility. Moreover, Thompson’s Driver’s License and vehicle registration is the address of the facility.
During the investigation, IB Investigator Hector contacted witnesses who confirmed uncleared Adult 1 provided care and occasional supervision of children while in care. One witness reported being supervised by the uncleared Adult 1, alone, while Licensee left the facility. Another witness reported uncleared Adult 1 primarily picked up/dropped off children to/from the facility.
The preponderance of evidence standard has been met; therefore, the above allegations are found to be Substantiated. California Code of Regulations, (Title 22, Division 12, Chapter 3), is being cited on the attached LIC9099D.

A non-compliance conference will be scheduled with Licensee.
Uncleared Adult 1 is identified on Confidential Names Form (LIC811).

Licensee allowed uncleared adult 1 without required criminal background clearance. A violation regarding Criminal Background Clearance warrants an immediate civil penalty of $500 and is hereby assessed, see LIC 421IM or other form used.

LPA White informed licensee Cojuana Armor that this report dated 3/13/25 document(s) (3) Type A citation(s) which shall be posted for 30 consecutive days as there is an immediate risk(s) to the health, safety, or personal rights of children in care.
Also, LPA White informed the licensee Cojuana Armor to provide a copy of this licensing report dated 3/13/25 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

A notice of Site visit was given and must remain posted for 30 days. Failure to post will result in a fine of $100.
Exit interview conducted, a copy of the report, and appeal rights were given to licensee, Cojuana Armor.
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Franchesca White
LICENSING EVALUATOR SIGNATURE:

DATE: 03/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 54-CC-20250121160957
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: ARMOR FAMILY CHILD CARE
FACILITY NUMBER: 198400485
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/13/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
03/13/2025
Section Cited
CCR
102402(a)(3)
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(3) Conduct in the operation or maintenance of a family day care home which is inimical to the health, morals, welfare, or safety of either an individual in or receiving services from the facility or the people of the State of California.
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Licensee states that she will review the Licensing Requirement video from the department website and provide a written statement of understanding to LPA on or before 3/14/2025
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Licensee did not protect children from uncleared adult who provided care to day care children this poses an immediate risk to the health safety, and personal rights of children in care.
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Type A
03/13/2025
Section Cited
CCR
102423(a)(2)
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Personal Rights: Each child receiving services from a family child care home shall have certain rights that shall not be waived... the following: (2)To receive safe, healthful, and comfortable accommodations... This requirement is not met as evidenced by:
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Licensee states that she will review the department video on personal rights of children and provide a written statement of understanding to LPA White 3/14/2025.
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Licensee did not protect the personal rights of all the children in her care which poses an immediate risk to the health, safety, and personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Franchesca White
LICENSING EVALUATOR SIGNATURE:

DATE: 03/13/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 54-CC-20250121160957
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: ARMOR FAMILY CHILD CARE
FACILITY NUMBER: 198400485
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/13/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
03/13/2025
Section Cited
HSC
102370(d)(1)
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Crimnal Record Clearance: All individuals subject to a criminal record review pursuant ...: (1)Obtain a California clearance or a criminal record exemption as required by the Department…
This requirement is not met as evidenced by:
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Licensee agrees not to have uncleared adult on the facility premises until criminal clearance is granted. Written statement will be provided to LPA White on or before 3/14/2025.
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Licensee did not have criminal background clearance for one of the staff members associated with her facility this poses an immediate risk to the health, safety, and personal rights of children in care. Civil Penalty of $500 assessed.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Franchesca White
LICENSING EVALUATOR SIGNATURE:

DATE: 03/13/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 54-CC-20250121160957
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: ARMOR FAMILY CHILD CARE
FACILITY NUMBER: 198400485
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/13/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/27/2025
Section Cited
CCR
1597.467(b)(c
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Injury or acts of violence reporting requirements...The licensee shall report to the Department ...Any unusual incident…that threatens the physical or emotional health or safety of any child. This requirement is not met as evidenced by:
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Licensee states that she will review the UIR video from the department website and provide a written statement of understanding to LPA on or before 3/27/2025
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Licensee did not report the unusual incident report associated with this complaint which poses a potential risk to the health, safety, and personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Franchesca White
LICENSING EVALUATOR SIGNATURE:

DATE: 03/13/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5