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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198400485
Report Date: 07/16/2025
Date Signed: 07/16/2025 01:54:55 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/11/2025 and conducted by Evaluator Franchesca White
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20250311121250
FACILITY NAME:ARMOR FAMILY CHILD CAREFACILITY NUMBER:
198400485
ADMINISTRATOR:ARMOR, COJUANAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(323) 251-1319
CITY:LOS ANGELESSTATE: CAZIP CODE:
90062
CAPACITY:14CENSUS: 3DATE:
07/16/2025
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Cojuana Armor, LicenseeTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Personal Rights
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Franchesca White arrived at the above facility for the purpose of delivering the findings of a complaint investigation. LPA White announced the purpose of the visit and was granted entry into the facility by Licensee Cojuana Armor. Census was taken.
This complaint was investigated by Community Care Licensing Investigation Branch (IB) Investigator Bendana. The IB investigation consisted of interviews with the Licensee, witnesses, as well as documentation review of reports obtained from Los Angeles County Sheriff’s Department, the Department of Children and Family Services, and Kaiser Permanente.
Based on information obtained during the IB investigation, there was not sufficient evidence or witnesses found to support the allegation. Although staff was confirmed to assist with care and supervision of children in care, there were no witnesses found to corroborate the allegations.
Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.
................................................................Report Continues 1 of 2 Pages....................................................
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Franchesca White
LICENSING EVALUATOR SIGNATURE:

DATE: 07/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20250311121250
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: ARMOR FAMILY CHILD CARE
FACILITY NUMBER: 198400485
VISIT DATE: 07/16/2025
NARRATIVE
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There are no deficiencies cited in accordance with California title 22 regulations.

A Notice of Site visit was given and must remain posted for 30 days. Failure to post will result in a civil penalty of $100.

A copy of the report and appeal rights was given to Licensee Cojuana Armor.

SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Franchesca White
LICENSING EVALUATOR SIGNATURE:

DATE: 07/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2