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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198400548
Report Date: 11/10/2022
Date Signed: 12/01/2022 03:33:56 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/06/2022 and conducted by Evaluator Randy Derraco
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20220906115250
FACILITY NAME:LAUNCH PAD LEARNING NLBFACILITY NUMBER:
198400548
ADMINISTRATOR:CLAUDIA CEBALLOSFACILITY TYPE:
830
ADDRESS:6951 OBISPO AVETELEPHONE:
(562) 633-5700
CITY:LONG BEACHSTATE: CAZIP CODE:
90805
CAPACITY:19CENSUS: 14DATE:
11/10/2022
UNANNOUNCEDTIME BEGAN:
09:10 AM
MET WITH:Director - Claudia CeballosTIME COMPLETED:
11:55 AM
ALLEGATION(S):
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Facility is not following safe sleep procedures for infants in care - Infant Safe Sleep
INVESTIGATION FINDINGS:
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 On November 10, 2022, at 9:10 a.m., Licensing Program Analyst (LPA) Randy Derraco conducted an unannounced follow-up complaint inspection to the above-mentioned facility and met with Director Claudia Ceballos who guided analyst on a tour of the facility. LPA observed 5 teachers and 14 infants in care. The facility was observed to be clean and in good repair.

During the investigation, LPA conducted interviews, reviewed documents and made observations. On 09/09/22, LPA observed an infant sleeping in an inclined rocker during complaint inspection. Infant teacher advised LPA that the infant had just fallen asleep. LPA observed infant teacher moving infant into a playpen. LPA interviewed infant staff members who indicated that inclinded rockers are used for a few infants to help them fall asleep. Infant teachers state that infants are allotted up to 15 minutes in an inclined rocker before being moved to a play pen. Parent interviewed also states that during pick up, she observed her infant child sleeping in an inclined rocker.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Trevino Cochran
LICENSING EVALUATOR NAME: Randy Derraco
LICENSING EVALUATOR SIGNATURE:

DATE: 11/10/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/10/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 54-CC-20220906115250
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: LAUNCH PAD LEARNING NLB
FACILITY NUMBER: 198400548
VISIT DATE: 11/10/2022
NARRATIVE
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Based on LPA observations and interviews which were conducted and record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, Chapter 1 Subchapter 2- Infant Care Centers, section 101439.1(b) are being cited on the attached LIC 9099D

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted, report reviewed and appeal rights provided with Director Claudia Ceballos. .

SUPERVISORS NAME: Trevino Cochran
LICENSING EVALUATOR NAME: Randy Derraco
LICENSING EVALUATOR SIGNATURE:

DATE: 11/10/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/10/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 54-CC-20220906115250
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: LAUNCH PAD LEARNING NLB
FACILITY NUMBER: 198400548
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/10/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/10/2022
Section Cited
CCR
101439.1(b)
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101439.1 Infant Care Center Sleeping Equipment (b) A crib or portable-crib meeting United States Consumer Product Safety Commission safety standards shall be provided for each infant who is unable to climb out of a crib. This requirement is not met as evidenced by:
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Director states she will advise infant teaching staff to not use inclined rockers or swings to assist with napping an infant. Director states rockers and swings will only be used while infants are awake. Director states she will provide a declaration - LIC 855 indicating what infant rockers and swings will be used for and/or remove equipment completely.
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Based on observation, interview, and record review, the infant teachers did not provide a crib or portable crib meeting United States Consumer Product Safety Commission safety standards which poses a potential Health and Safety and/or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Trevino Cochran
LICENSING EVALUATOR NAME: Randy Derraco
LICENSING EVALUATOR SIGNATURE:

DATE: 11/10/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/10/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 3