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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198400548
Report Date: 08/29/2024
Date Signed: 09/13/2024 01:09:41 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/31/2024 and conducted by Evaluator Randy Derraco
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20240531113818
FACILITY NAME:LAUNCH PAD LEARNING NLBFACILITY NUMBER:
198400548
ADMINISTRATOR:CLAUDIA CEBALLOSFACILITY TYPE:
830
ADDRESS:6951 OBISPO AVETELEPHONE:
(562) 633-5700
CITY:LONG BEACHSTATE: CAZIP CODE:
90805
CAPACITY:45CENSUS: 15DATE:
08/29/2024
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Director - Claudia CeballosTIME COMPLETED:
10:30 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Unqualified Teacher Supervising Infants - Teacher Qualifications and Duties
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
*This report has been amended to reflect additional evidence to support the finding.

Licensing Program Analyst (LPA) R. Derraco conducted an unannounced complaint inspection to the above mentioned address on 09/13/24. LPA arrived at the facility at 9:00 AM and was met by Director, Claudia Ceballos, who guided analyst on a tour of the facility. LPA observed 14 infants in care and 6 adults caring for infants. LPA observed the physical plant of the facility to be in compliance with Title 22 California Code of Regulations.

The purpose of this visit is to deliver complaint findings to the above mentioned allegation. During the investigation, LPA reviewed infant teacher files, conducted interviews, and made observations. During the investigation both S2 and S5 indicated that they are never left alone with the infants. S1, S3, S4 and S6 state that they are aware that S2 and S5 cannot be left alone with infants and that infant teachers require additional infant units to be taken at an accredited college or university. S2 indcates that she occasionally
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Randy Derraco
LICENSING EVALUATOR SIGNATURE:

DATE: 08/29/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/29/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20240531113818
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: LAUNCH PAD LEARNING NLB
FACILITY NUMBER: 198400548
VISIT DATE: 08/29/2024
NARRATIVE
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7
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22
23
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32
helps on the preschool side (Facility # 198400550). During record review, LPA observed that S1, S2 and S6 are currently enrolled in Early Child Hood Education classes at an accredited college or university. LPA observed that adults caring for infants are not alone and there are always 3 available qualified adults caring for infants. Individuals interviewed state that S7 will come and help in order for the center to stay within infant-to-infant teacher ratio. LPA observed there are at least 2 fully qualified infant teachers in each infant classroom. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Notice of Site visit was given and must remain posted for 30 days.

Exit interview conducted and reported reviewed with Director Claudia Ceballos
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Randy Derraco
LICENSING EVALUATOR SIGNATURE:

DATE: 08/29/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/29/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2