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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198400569
Report Date: 01/03/2025
Date Signed: 01/05/2025 07:06:43 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/24/2024 and conducted by Evaluator Alicia Mooberry
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20240924105421
FACILITY NAME:DREW CDC - RAINBOWFACILITY NUMBER:
198400569
ADMINISTRATOR:HERNANDEZ, RAYMONDFACILITY TYPE:
850
ADDRESS:11817 WILMINGTON AVE.TELEPHONE:
(323) 249-2950
CITY:LOS ANGELESSTATE: CAZIP CODE:
90059
CAPACITY:88CENSUS: 2DATE:
01/03/2025
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Jessica Osorio, Site SupervisorTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Staff do not ensure children are spoken to in an appropriate manner
Staff do not ensure potty training plans are followed for children in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Alicia Mooberry conducted an unannounced complaint inspection to deliver findings for the above allegations. LPA met with Jessica Osorio, Site Supervisor. LPA observed, 2 children, and 2 staff members present during the inspection.

During this investigation, LPA Mooberry conducted interviews with complainant, staff, and witnesses. LPA reviewed records, documentation and recorded observations. The complainant reported that Staff do not ensure children are spoken to in an appropriate manner and that Staff do not ensure potty training plans are followed for children in care.
Based on witness and staff and child interviews, there were no reports or disclosures that staff speak to children in appropraitely nor that the staff does not follow the diapering policy. LPA reviewed the facility diapering policy, completed diapering logs, observed individual children cubbies with diapers and extra clothes.
-Page 1 Report Continues
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Alicia Mooberry
LICENSING EVALUATOR SIGNATURE:

DATE: 01/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20240924105421
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: DREW CDC - RAINBOW
FACILITY NUMBER: 198400569
VISIT DATE: 01/03/2025
NARRATIVE
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Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegation is unsubstantiated.

No deficiencies were observed and issued during this inspection.

Exit interview was conducted with Jessica Osorio, Site Supervisor A Notice of Site Visit (LIC 9213) was provided and must remain posted for 30 days during the hours of operation. Appeal Rights were discussed and a copy provided.
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Alicia Mooberry
LICENSING EVALUATOR SIGNATURE:

DATE: 01/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/03/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2