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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198400569
Report Date: 07/15/2025
Date Signed: 07/15/2025 01:31:15 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/10/2025 and conducted by Evaluator Peter Bishop
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20250410085329
FACILITY NAME:DREW CDC - RAINBOWFACILITY NUMBER:
198400569
ADMINISTRATOR:HERNANDEZ, RAYMONDFACILITY TYPE:
850
ADDRESS:11817 WILMINGTON AVE.TELEPHONE:
(323) 249-2950
CITY:LOS ANGELESSTATE: CAZIP CODE:
90059
CAPACITY:88CENSUS: 21DATE:
07/15/2025
UNANNOUNCEDTIME BEGAN:
09:35 AM
MET WITH:Toni BarnesTIME COMPLETED:
01:40 PM
ALLEGATION(S):
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Lack of Supervision
INVESTIGATION FINDINGS:
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Based on interviews conducted with Staff and review of records, staff #1 was outside alone with approximentaly 10-15 children. The review of records determined that staff #1 is a substitute associate teacher (aide). Therefore the children were not being proberly supervised, and it resulted in child #1 sustaining an injury. .
The preponderance of the evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulation Title 22, Division 12 chapter1 is being cited.
The notiice of site visit was posted where the parent/guardians of children in care exit and enter. A copy of this report shall be posted where the parent/guardian of children in care enter/exit and remain posted for 30 consecutive days. Failure to maintain posting will result in a $100.00 civil penalty. A copy of this report shall be provide to the parent/guardian of children by the next business day or immedialty upon thier return. A copy of this report shall also be provided to any newly enrolled child for the next 12 months. A signed acknowledgement of reciept (LIC9224) shall be in each childs file acknowledging receipt.Appeal rights were provided and discussed.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Peter Bishop
LICENSING EVALUATOR SIGNATURE:

DATE: 07/15/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 54-CC-20250410085329
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: DREW CDC - RAINBOW
FACILITY NUMBER: 198400569
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/15/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
07/15/2025
Section Cited
CCR
101216.3(c)
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Child development programs funded by the California Department of Education and operating under Title 5 of the California Code of Regulations are not required to meet the teacher-child ratios specified in (a) and (b) above. Title 5 staffing ratios shall apply in such centers. This requirement was not met
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Per site director: Submitted memos to inform everyone that aide's are not to be left alone. Walkie talkies to communicate the count snd whereabouts of teachers and students.
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as evidenced by: a review of staff #1 records and confirmation made by staff #2 they are an assoicate teacher(aide) and was alone with 10-15 children, resulting in child #1 sustaining an injury
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Type A
07/15/2025
Section Cited
CCR
101216.(3)
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xxx
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Peter Bishop
LICENSING EVALUATOR SIGNATURE:

DATE: 07/15/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/10/2025 and conducted by Evaluator Peter Bishop
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20250410085329

FACILITY NAME:DREW CDC - RAINBOWFACILITY NUMBER:
198400569
ADMINISTRATOR:HERNANDEZ, RAYMONDFACILITY TYPE:
850
ADDRESS:11817 WILMINGTON AVE.TELEPHONE:
(323) 249-2950
CITY:LOS ANGELESSTATE: CAZIP CODE:
90059
CAPACITY:88CENSUS: 21DATE:
07/15/2025
UNANNOUNCEDTIME BEGAN:
09:35 AM
MET WITH:Toni BarnesTIME COMPLETED:
01:40 PM
ALLEGATION(S):
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9
Staff do not appropriately care for child's hygiene needs.

Staff isolate child in an unsafe manner
INVESTIGATION FINDINGS:
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Based on interviews conducted with staff, children and other parties as well a review of the physical plant (class room) , it was noted that one child did have a constant running nose. There is nothing to indicate it was not cleane There was no physical evidence or statments made that a child was confined to an unsafe area during naptime.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegations are found to be unsubstantiated.

The notiice of site visit was posted where the parent/guardians of children in care exit and enter. . Failure to maintain posting will result in a $100.00 civil penalty.
Appeal rights were provided and discussed.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Peter Bishop
LICENSING EVALUATOR SIGNATURE:

DATE: 07/15/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 3