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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198400620
Report Date: 04/02/2026
Date Signed: 04/02/2026 02:55:59 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/29/2026 and conducted by Evaluator Tiffanie Tran
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20260329220749
FACILITY NAME:CII/STANFORD HEAD STARTFACILITY NUMBER:
198400620
ADMINISTRATOR:JUSTINE LAWRENCEFACILITY TYPE:
850
ADDRESS:706 E. MANCHESTER AVETELEPHONE:
(323) 905-1042
CITY:LOS ANGELESSTATE: CAZIP CODE:
90001
CAPACITY:48CENSUS: 28DATE:
04/02/2026
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Lela JonesTIME COMPLETED:
02:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Physical Plant-Staff does not ensure facility is free of mold.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA), T. Tran made an unannounced visit to the above licensed facility to investigate an open complaint allegation. LPA met with Site Supervisor, Lela Jones.
LPA completed records review, conducted observation and interviewed staff and parents. Based on the evidence obtained during today's visit, it was reported that upon returning from the winter break, EHS 03 staff noticed a strong foul odor in the classroom and immediately reported it to the facility representative. Staff indicated the odor became stronger after the weekend. Due to heavy rainfall in February, the classroom experienced flooding, which resulted in water intrusion under the doors. On 2/26/26, The Terra Environmental Services confirmed fungal growth in the classroom. The facility is pending on addressing the concerns. To minimize disruption to services, the facility temporarily combined the children in EHS 03 with EHS 02 maintaining a total capacity of 11 children with four staff. 3/6/26, the facility reported the issue to the licensing department, and all parents in EHS 03 were notified. Although mold was identified in EHS 03, the facility took appropriate measures to ensure the health and safety of children and staff. Therefore, the allegation has been determined unsubstantiated. Unsubstantiated – A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.
Exit interview conducted and report was reviewed with the facility representative, Lela Jones.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Tiffanie Tran
LICENSING EVALUATOR SIGNATURE:

DATE: 04/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/02/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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