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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198400782
Report Date: 09/17/2024
Date Signed: 09/17/2024 03:38:32 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/28/2024 and conducted by Evaluator Claudia Kam
COMPLAINT CONTROL NUMBER: 54-CC-20240628110337
FACILITY NAME:SUNFLOWER SPROUTS PRESCHOOL AND CHILD CAREFACILITY NUMBER:
198400782
ADMINISTRATOR:BAKEER, KENYATTAFACILITY TYPE:
850
ADDRESS:8716 S CENTRAL AVETELEPHONE:
(213) 447-9544
CITY:LOS ANGELESSTATE: CAZIP CODE:
90002
CAPACITY:25CENSUS: 13DATE:
09/17/2024
UNANNOUNCEDTIME BEGAN:
01:05 PM
MET WITH:Graciela CejaTIME COMPLETED:
02:14 PM
ALLEGATION(S):
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Personal rights food witheld from child
INVESTIGATION FINDINGS:
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On 9/17/2024 at 1:05 PM Licensing Program Analyst (LPA) Claudia Kam and Joshua Ortega conducted an Unannounced Complaint Inspection for the purpose of delivering findings for the above allegations. LPAs announced purpose of inspection and was allowed entry to facility by Teacher Lucy Limas, who guided analysts on a tour of the facility. There were 12 children present with 2 staff upon arrival, with an additional child and 1 staff plus director arriving later.

During the investigation LPAs obtained a copy of the facility roster, a copy of the employee roster and reviewed staff files and conducted interviews with parents, staff and children. During the investigation LPAs made observations, and obtained records. Information gathered from parent handbook and parent contract in addtion to observations while at the facility. Interviews revealed that the practice of providing meals is inconsistent to the policy with varying accounts of when and if meals are provided. It was observed by

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Substantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Claudia Kam
LICENSING EVALUATOR SIGNATURE:

DATE: 09/17/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 54-CC-20240628110337
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: SUNFLOWER SPROUTS PRESCHOOL AND CHILD CARE
FACILITY NUMBER: 198400782
VISIT DATE: 09/17/2024
NARRATIVE
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LPAs during facility visit that outside meals were eaten outside of meal times for all children during group meals. It was also observed that children were see eating outside food, outside of meal times. Parent handbook does not exclude outside meals and does not detail the types of meals that can be brought from home.

Information provided by the reporting party alleges that personal rights food withheld from child.

Based on the LPAs observations and interviews conducted, and record review which were consistent in their facts establishing that the alleged event had occurred and that the facility did not take the actions needed to prevent it. The preponderance of evidence standard has been met; therefore, the above allegations is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division and Chapter #, are being cited on the attached LIC 9099D.

A notice of site visit was given and must remain posted for 30 days.

Based on this information the following deficiencies on the LIC 809 D are being cited today 9/17/2024.

Exit interview was conducted with owner Graciela Ceja, including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role, Plan of Correction needed.
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Claudia Kam
LICENSING EVALUATOR SIGNATURE:

DATE: 09/17/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2024
LIC9099 (FAS) - (06/04)
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Control Number 54-CC-20240628110337
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: SUNFLOWER SPROUTS PRESCHOOL AND CHILD CARE
FACILITY NUMBER: 198400782
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/17/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/17/2024
Section Cited
CCR
101223(c)
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(c) The licensee shall ensure that each child is accorded the personal rights specified in this section. This requirement is not met as evidenced by:
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Owner will update parent handbook and contract and specify no outside food and schedule. Owner will submit update to the department by 10/15/24.
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Based on observation, interview and record review, child was denied food initially and provided a snack at the next meal time... which poses a potential Health and Safety and, Personal Rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Claudia Kam
LICENSING EVALUATOR SIGNATURE:

DATE: 09/17/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2024
LIC9099 (FAS) - (06/04)
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