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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198400782
Report Date: 09/17/2024
Date Signed: 09/17/2024 03:39:21 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/28/2024 and conducted by Evaluator Claudia Kam
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20240628110337
FACILITY NAME:SUNFLOWER SPROUTS PRESCHOOL AND CHILD CAREFACILITY NUMBER:
198400782
ADMINISTRATOR:BAKEER, KENYATTAFACILITY TYPE:
850
ADDRESS:8716 S CENTRAL AVETELEPHONE:
(213) 447-9544
CITY:LOS ANGELESSTATE: CAZIP CODE:
90002
CAPACITY:25CENSUS: 13DATE:
09/17/2024
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:Graciela CejaTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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Personal rights violated negative remarks made in front of child.
INVESTIGATION FINDINGS:
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On 9/17/2024 at 1:45 PM Licensing Program Analysts (LPA) Claudia Kam and Joshua Ortega conducted an Unannounced Complaint Inspection for the purpose of delivering findings for the above allegations. LPAs announced purpose of inspection and was allowed entry to facility by Lucy Limas, who guided analysts on a tour of the facility. There were 12 children present with 2 staff upon arrival. A child arrived later in addition to 1 staff and director.

During the investigation LPAs obtained a copy of the facility roster, a copy of the employee roster and reviewed staff and child files. In addition interviews were conducted with staff, children and parents.

Information provided by the reporting party alleges that personal rights were violated negative remarks made in front of child.

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Unsubstantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Claudia Kam
LICENSING EVALUATOR SIGNATURE:

DATE: 09/17/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20240628110337
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: SUNFLOWER SPROUTS PRESCHOOL AND CHILD CARE
FACILITY NUMBER: 198400782
VISIT DATE: 09/17/2024
NARRATIVE
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Based on the LPAs observations and interviews which were conducted and record review it was found that no video was available to review confirm that the incident did not take place. Interviews and observations by LPAs were not able to substantiate that remarks are made in front of children. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Based on this information the following deficiencies on the LIC 809 D are being cited today 9/17/2024.

A notice of site visit was given and must remain posted for 30 days.

Exit interview was conducted with owner Gracela Ceja, including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role.
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Claudia Kam
LICENSING EVALUATOR SIGNATURE:

DATE: 09/17/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2024
LIC9099 (FAS) - (06/04)
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