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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198401289
Report Date: 05/07/2026
Date Signed: 07/22/2026 10:31:51 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/26/2026 and conducted by Evaluator Jonnisha Culbert
COMPLAINT CONTROL NUMBER: 54-CC-20260326134931
FACILITY NAME:FULL STEAM AHEAD EARLY CHILDHOOD EDUCATION CENTERFACILITY NUMBER:
198401289
ADMINISTRATOR:MARIA VICENCIOFACILITY TYPE:
860
ADDRESS:12235 CENTRALIA STREETTELEPHONE:
(310) 701-3931
CITY:LAKEWOODSTATE: CAZIP CODE:
90715
CAPACITY:28CENSUS: 12DATE:
05/07/2026
UNANNOUNCEDTIME BEGAN:
10:50 AM
MET WITH:Facility RepresentativeTIME COMPLETED:
01:50 PM
ALLEGATION(S):
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Staff are co-mingling children.
INVESTIGATION FINDINGS:
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 THIS IS AN AMENDED REPORT
On 05/07/2026, at approximately 10:50am Licensing Program Analyst (LPA) Jonnisha Culbert conducted an unannounced compliant inspection at the facility noted above. LPA met with Licensee, Amber Cook and explained the purpose of today’s visit. There were nine preschool (PS) children, three toddlers and, two staff when visit began.

The purpose of this visit is to deliver complaint findings on the above allegation. LPA made observations and conducted interviews with witnesses. On 04/16/2026 at approximately 11:10am LPA J. Culbert observed PS Child 1 (C1) on the toddler playground sitting on a bench writing. When Staff 1 (S1) saw LPA, they instructed C1 to go to the preschool playground. Per S1, “they were over here (on the toddler playground) because they were giving the PS teacher a hard time”. During interviews, witnesses expressed that toddlers and PS children are sometimes put together in the same space for special occasions. Other
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Jonnisha Culbert
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 54-CC-20260326134931
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: FULL STEAM AHEAD EARLY CHILDHOOD EDUCATION CENTER
FACILITY NUMBER: 198401289
VISIT DATE: 05/07/2026
NARRATIVE
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Page 2 THIS IS AN AMENDED REPORT
witnesses stated that PS children play with the babies (toddlers). Per Licensee, there is a PS child still attending the Toddler program daily due to parents’ request. Licensee stated that some PS children are sent to the Toddler room when they are exhibiting challenging behaviors in the PS classroom. This is done for the safety of the other children. The statement made by witnesses and the licensee confirms that PS children and toddlers are commingling.

Consultation was provided regarding standard component age ranges and exceptions and waivers were discussed.

No citations will be issued today.

The Notice of Site Visit was given and must be posted for 30 days.

Exit interview conducted with licensee, Amber Cook.
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Jonnisha Culbert
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 54-CC-20260326134931
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: FULL STEAM AHEAD EARLY CHILDHOOD EDUCATION CENTER
FACILITY NUMBER: 198401289
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/07/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Deficiency Dismissed
Type B
05/14/2026
Section Cited
CCR
101161(a)
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101161(a) A licensee shall not operate a child care center beyond the conditions and limitations specified on the license, including the capacity limitation.

This requirement is not met as evidenced by:
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LPA will conduct follow-up visit to ensure the requirements are met. Per licensee, because there is an all-inclusive child care environment they will request an exception for specific children stating how they will maintain the safety of all children and email it to LPA by plan of correction date.
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Based on interview and observation licensee did not comply with section cited above. On 4/16/26 LPA observed PS child on the toddler playground, witnesses confirm PS and toddler children are in the same space on special occasions and PS children play with the toddlers. Licensee confirmed that a child attends the toddler program daily per parent request and develpmental stage and preschool children are sent to the toddler room when they are exhibiting challenging behaviors.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Jonnisha Culbert
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3